College Corps Volunteer Coordination Intern
Cradles to Crayons —
Brighton, MA
We are looking for enthusiastic, motivated student leaders to participate in the Cradles to Crayons internship program. As an intern in this program, you will have the opportunity to immerse yourself in our volunteer department. Since bringing on a new SalesForce CRM system, we are looking to establish more efficient practices for maintaining customer relationships prior to volunteers scheduled visits. Our intern will be responsible for our weekly volunteer reminders, developing a standard acknowledgement process for recurring individual adult volunteers, and maintaining and organizing our preregistration system for large groups. They will develop an understanding of our CRM system (SalesForce) and become more proficient in Excel.
Beyond hands on work experience, we are committed to ensuring that interns have the opportunity to learn about the various components of building a social enterprise. As such, we have designed programs for interns that will focus on social entrepreneurship and the management of a social enterprise. Through structured sessions which will include the CEO and Founder of Cradles to Crayons, Lynn Margherio, interns will have the opportunity to network and learn about the success factors that drive a social enterprise.
As a College Corps Volunteer Coordination Intern, you will gain skills in database management, customer service and increase your knowledge and exposure to social enterprises. Our hope is that through your internship at C2C, you will learn valuable skills and experiences to create lasting change in the world.
Interns are expected to commit to working through the full semester for an average of 10 hours per week during business hours on Mondays and Tuesdays. Responsibilities are likely to include:
Assist in scheduling individual first-time volunteers
Answer volunteer questions prior to their weekly visits
Manage our preregistration system for large student groups, editing Excel documents and inputting data
Maintain our photo database
Assist weekly in leading groups of volunteers in sorting and inspecting donations of gently-used childrens items in the Cradles to Crayons Giving Factory
Participate in ongoing orientation/training sessions
Have the opportunity to participate in leadership development and networking programs focused on social entrepreneurship and nonprofit management