Social Media & Community Management Intern

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The Y9 Group’s internship program seeks to expose students to a wide variety of tasks and challenges. The intern will develop skills vitally important in today’s business environment.
Internship Position: Social Media & Community Management Intern
Type: Virtual
Compensation: College/Academic Credit
Work Hours: Flexible Schedule
Total Hours per Week: 10 – 20 hrs
Age Requirement: 18+


Description of Duties:
 Gain substantial knowledge in our company’s services
 Study the demographic details of the target consumer and help in forming strategies to attract them
 Generate compelling editorial content and manage social media content calendars for all online communities
 Disseminate unique content to desired audiences on social networks
 Track, analyze and review the effectiveness of campaigns via metrics/reports and benchmarks for measuring the growth of
the community
 Experiment, identify, implement and maintain new and alternative online community strategies ensuring their effectiveness
in increasing visibility and brand awareness
 Monitor and manage online communities including day-to-day conversations and discussion topics by listening to users,
reading between the lines, and responding in a timely manner as needed
 Provide regular feedback on insights gained from the communities to help evolve the organization’s strategies
 Help implement relevant social media techniques into the corporate culture and into all of the company’s services
 Support and protect the organization’s brand by ensuring positive messaging is maintained in community; act as an advocate
of the company in the online community

Our goal of this internship is to help the individual to gain the following personal development:
 Develop planning, organizational and time management skills
 Increase knowledge of computer skills and technology
 Develop team-based work competencies
 Establish a fundamental foundation in Social Media Marketing


Educational Requirements:
 2+ years of coursework completed in the following majors: Advertising, Marketing, Sales, or related majors
 Minimum overall GPA of 3.00

 Excellent communication skills and the ability to inform and entertain via written, oral and visual media.
 In-depth knowledge and understanding of online community platforms and their respective participants.
 Thorough understanding of online etiquette.
 Experience with or a regular user of “apps” on Apple and/or Android products/devices.
 An innovative self-starter with problem solving skills, creativity, ambition, and a strong work ethic.
 Basic knowledge of MS Office and database management.

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