IT Operations Co-Op

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New World Now LLC
5307 S 92nd St Suite 126
Hales Corners, WI
Posted: September 22 2016
Application Deadline: Available Year-round
Position: Full-time, Paid

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Description

The Operations Intern works to achieve resolution on any request or critical defect, internally or externally, related to software development. A request can include changes to data, infrastructure or code, while a defect is anything that prevents the normal or expected use of the system.

The position is a paid Co-Op requiring work on-site. Part to Full Time hours.

Responsibilities

Responsibilities

* Provide second level of support for external requests

* Work to resolve blocking and critical software bugs

* Work closely with Operations Engineer to learn and develop best practices

* Communicate resolution of defects and requests to stakeholders and end-users

Requirements

Qualifications

* A knack and desire for troubleshooting difficult problems

* Solid communicator with great customer service skills

* A basic understanding of SQL

* Meticulous and cautious

* Desire to learn about

o Continuous Integration & Deployment

o Azure & cloud based architecture

o Microsoft technologies and best practices

* Self-motivated to keep up with IT best practices and industry standards

* A basic understanding of software development life cycle

* Eager to quickly pickup on new technologies

* Comfortable working in a highly collaborative environment.

* Very receptive to receiving and implementing feedback

* Extremely curious about how things work

How To Apply

Apply
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