Software Applications Trainer

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MKS
1631 East Vine Street
Kissimmee, FL
Posted: April 15 2016
Application Deadline: Available Year-round
Position: 2 Full-time, Paid

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Description

MKS, located in Kissimmee, FL, develops and supports accounting and central station (dispatching) solutions for the security alarm industry.

We are looking for two full time software applications trainer interns to perform basic software navigation and basic functionality training to our end users via the phone, web and GotoMeeting and Training. We have upgraded our User Interface this year and are rolling out upgrades to end users this summer.

This is a great opportunity for student pursuing a teaching degree, out-going technical individuals or someone looking to gain corporate training experience.

Responsibilities

On a daily basis, interns will work with the Product Specialist Department on scheduling one-on-one training sessions with clients.
New client basic navigation and Maintenance Form Completion Training
They will perform scheduled group web-training.
Follow-up with Group web training participants and send recorded sessions.
Also, will work with the technical support department fielding How do I questions from end users.

Requirements

Interns must have the following:
Excellent oral communication skills
Ability to communicate with end users via email effectively
Ability to navigate Windows effectivley
Quick Learners
Patient
Have a passion for teaching.
Course Development training or courses a bonus.
Ok with repetitive tasks.

How To Apply

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