IT Technician

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Vitabyte
30-13 steinway Street
Astoria, NY
Application Deadline: Available Year-round
Position: 2 Full-time, Paid

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Description

Job Position Overview
Job Title: Support Technician
Job Code: MD-TS
Job Type: Full Time Employee
Job Location: Astoria, NY
Work Hours: Various Rotating Shifts, Including Nights, Weekends and Over Nights
Compensation: Varies with Experience, Competitive Pay

Responsibilities

We are looking for talented, creative and self-motivated individuals who want to play a key role in supporting our popular point of sale, payment processing, and enterprise management software solutions.

Qualified candidates will be responsible to provide technical assistance to our worldwide customers using telephone, email and remote support technology; conduct software and hardware testing and certifications; perform customer account maintenance and pro-active technical services as well as other duties associated with technical services.

Requirements

Job Position Qualifications
Minimum of High School Diploma
Minimum of 3 Years of Professional Experience in the Customer Service or IT Fields
Windows XP, Vista, 7, 2003 or 2008 Experience
Computer and Peripheral Hardware Installation and Maintenance Experience
Software Installation and Usage Experience
Ability To Handle Up To 8 Hours of Telephone or On site Based Technical Assistance
Ability To Conform To Schedule Changes That May Include Weekends and Over Night Shifts
Ability To Learn From Experiences and Become Independent Thinkers
Detail Oriented and A Passion For Quality
Excellent Verbal and Written Communications
Job Location Details
30-13 Steinway Street, Astoria, NY 11103
Tele-Commute is Not Available
Daily Commute to the Job Location is Required
How To Apply
Please Submit Your Resume To: solutions@vitabyte.com
Please Be Sure To Enter The Job Code " IT Technician " In The Email Subject Field
This Job Opening is Intended For Local Candidates Only
Has a Car/Drivers License

How To Apply

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