Information Technology Internship

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800 Commonwealth Drive, Suite 100
Warrendale, PA
Application Deadline: Available Year-round
Position: Full-time, Paid

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The Information Technology Intern will learn how support is administered to rue21’s Corporate, Distribution Center and store’s systems. The position will allow for the exposure of knowledge in one or more of the following computer disciplines: Help Desk, PC Break Fix, Desktop Software Support, Computer Operations, Business Intelligence, Information Technology Security and others.


• Respond and/or forward telephone calls, emails and personnel requests for technical support
• Distribute the daily operations status and project status reports
• Research issues and resolves technical problems
• Working with the rue21 Help Desk associates, rue21 business associates, and vendors to resolve system problems and with project activities
• Provide technical support for computer hardware, software, and communications
• Works with systems and computer hardware vendors to resolve issues
• Documents, tracks and monitors problems to ensure a timely resolution
• Monitor the successful downloading of sales and price changes from stores
• Executes computer batch jobs and backups
• Sets up and maintains computer operations jobs
• Conduct quality assurance testing for system changes
• Work with the Security Manager creating documentation of security reviews
• Assist the BI team on report writing and trouble shooting


• Currently enrolled in a Associate or above in Information Technology accredited program
• Excellent verbal, written and communication skills
• Some experience with network servers, data communications, PC’s, MS Office and or .Net
• Excellent interpersonal and teamwork skills
• Ability to work in a fast pace environment
• Strong problem solving and analytical skills

How To Apply

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