Customer Success Intern

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Baker
2420 17th street
Denver, CO
Posted: July 20 2016
Application Deadline: Available Year-round
Position: 2 Part-time, Unpaid

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Description

Baker is the leading dispensary technology platform for turning visitors into loyal customers. We're looking for a highly motivated customer success intern to support the customer success team as we rapidly scale. Ideal candidates will be in their 4th year of college or recent graduates. Industry experience is a plus, but we have a 0 tolerance policy on workplace consumptions. No exceptions.

Baker's offices are located in the Platte neighborhood and the intern must have reliable transportation as in-person support could be a part of the position. This position will be a part of the Customer success team. Our job is to ensure our clients reach their desired outcomes, so there is a lot of variability with what jobs we're doing at any given time. As long as your can take direction and feedback well, everything else can be taught. Baker is an incredible technology with an incredible team behind it. This is a great opportunity for the right person.

Responsibilities

- Monitoring and responding to digital alerts within a designated time period
- Clean up data within tools like Excel, word, as well as our software
- Inventory various physical and digital catalogs
- Set up technology for customer use
- Market and legal research for internal projects
- Place orders for print outs and physical goods
- Follow established protocols and procedures
- Capture media for digital projects
- Run basic Excel formulas for data analysis
- Collaborates with internal departments on projects and assignments
- Demonstrates interest in advertising and social media and how media and communication strategies can continuously engage the online community

Requirements

- Responds well to feedback
- Attention to detail and ability to follow instructions a must
- Possesses skills in writing, presentation, interpersonal relations, and customer management
- Performs well in environment that values creativity, flexibility, and variety
- Exhibits personal qualities, such as open-mindedness, enthusiasm, and adaptability
- Prefers challenges, fast pace, new ideas, future focus, and unstructured environment

Optional but encouraged
-Send me an excel spreadsheet you're proud of
-Send links to your social media profiles
-Send links to any projects or portfolios

Skills

Required - Excel, English
Preferred - Excel Pivot, Design, CSS, Basic HTML, Adobe Photoshop, Adobe Illustrator

How To Apply

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