Service Technician

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Advanced Business Solutions is a provider of Point of Sale (P.O.S.) systems and CCTV systems based in Worcester MA with customers through out MA with some in NH, RI and CT. We configure, install, train and support all the systems we provide.

The position is as a service technician to assist in the service department


Provide technical support to our customers
Repair customer owned equipment as required
Assist Sales with tasks / projects
Provide ‘extra effort’ service to all customers
Always greet customers courteously and with professionalism
Always provide accurate information to customers per their request
Maintain and enhance technical and operational knowledge of all equipment sold by the company
Respond to all customers’ requests with urgency and completeness
Create a Service Order to account for all paid hours
Submit all Service Orders within two business days of completing a project
Submit Allocation Sheet for all unbilled time within eight business hours
Be prepared to assist in the day to day operations of the Parts / Service Department
Maintain Service Shop area every day
Provide assistance to staff as needed
Be flexible and accessible during non work hours
Special Projects
As may be assigned by management


Must have a valid drivers license and clean driving record
Must have reliable car (mileage will be compensated)
Good personality and engages with people easily
Willing to learn

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