Student or Entry-Level Job

Technical Support Representative (EntryLevel)

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SoftPoint
16009 N 81st Street
Scottsdale, AZ
Posted: July 07 2016
Application Deadline: Available Year-round
Position: 2 Part-time, Paid

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Description

SoftPoint LLC, based out of Scottsdale, AZ is looking for a

Technical Support Representative Entry Level Job Responsibilities:
Provides technical support to end users clients by researching and answering questions; troubleshooting problems

Responsibilities

Technical Support Representative Entry Level Job Responsibilities:
Provides technical support to end users clients by researching and answering questions; troubleshooting problems

Requirements

Technical Support Representative Entry Level Job Duties:
• Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
• Improves client references by writing and maintaining documentation.
• Participates in development of client training programs by identifying learning issues; recommending instructional language.
• Accommodates client disabilities by recommending devices and techniques.
• Improves system performance by identifying problems; recommending changes.

Skills

Required - Problem Solving, Help Desk Support, Excellent communication skills, Excellent organizational skills, Operating Systems, Phone Skills, Phone Etiquette, Customer Service, Mac/PC proficient, System Administration, End User Support, English language skills
Preferred - Spanish Language

How To Apply

Apply
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