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Posted: September 21 2016
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DescriptionFounded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud.
Now, with hundreds of customer driven releases, the Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting/analytics/KPIs quickly measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership. Giva is a private company headquartered in Sunnyvale, California serving delighted customers worldwide.
Responsibilities- Researching and writing blogs on business subjects
- Interested in learning about UK and Australia business issues and writing about them
- Work on special projects, as needed
Requirements- Education/experience in journalism, public relations, English, business communications, or communication arts.
- Strong organizational and communication skills with keen attention to detail and problem solving skills
- Knowledge of MS Office applications, especially Word