Sales Associate Resume Sample
100 Home Street • Somewhere, NY 00000
555.555.5555 • Username@Email.com
2014 Buffalo Community College Buffalo, NY
Associate’s, Business Administration
SUMMARY OF QUALIFICATIONS
- Proficiency in addressing customer complaints, increasing customer base/retention and improving sales.
- An aptitude for developing marketing for social media and traditional commercial outlets.
- Experienced in point of sales transactions, accounts receivable management and billing.
2011-Present Stellar Call Center Buffalo, NY
Assistant Manager, Customer Service Desk
- Developed Excel-based database for documenting customer concerns; decreased response time for service & product complaints.
- Served as liaison for partners to obtain and submit legal documents and offers from opposing counsel.
- Coordinated research of legal histories and precedence in areas of Contract, Insurance and Trademark Law.
2009-2011 Hometown Market Buffalo, NY
- Trained staff in use of Excel and social media for managing sales records and marketing new merchandise.
- Adept at point of sales operations. Received recognition as top cashier four months in a row.
- Assisted in stocking of merchandise and distributing of advertisements.
Excel, PowerPoint & Word; QuickBooks; Peachtree Accounting Software.