Sales Associate Resume Sample

100 Home Street • Somewhere, NY 00000

555.555.5555 • Username@Email.com


Jane Smith

EDUCATION                  

2014                          Buffalo Community College                     Buffalo, NY

 Associate’s, Business Administration

SUMMARY OF QUALIFICATIONS

  • Proficiency in addressing customer complaints, increasing customer base/retention and improving sales.
  • An aptitude for developing marketing for social media and traditional commercial outlets.
  • Experienced in point of sales transactions, accounts receivable management and billing.

PROFESSIONAL EXPERIENCE

2011-Present                        Stellar Call Center                         Buffalo, NY

Assistant Manager, Customer Service Desk

  • Developed Excel-based database for documenting customer concerns; decreased response time for service & product complaints.
  • Served as liaison for partners to obtain and submit legal documents and offers from opposing counsel.
  • Coordinated research of legal histories and precedence in areas of Contract, Insurance and Trademark Law.

 2009-2011                             Hometown Market                       Buffalo, NY

Sales Associate

  • Trained staff in use of Excel and social media for managing sales records and marketing new merchandise.
  • Adept at point of sales operations. Received recognition as top cashier four months in a row.
  • Assisted in stocking of merchandise and distributing of advertisements.

COMPUTER PROFICIENCIES

Excel, PowerPoint & Word; QuickBooks; Peachtree Accounting Software.


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