Bilingual Case Management Intern

Division: Puente del Pueblo (PdP)

Puente del Pueblo is a ministry of Wheaton Bible Church and Iglesia del Pueblo. Outreach serves at Puente on behalf of Wheaton Bible Church, providing consultation, management and community services. Puente offers case management as well as after-school and summer youth programming in West Chicago at Main Park and Timber Lake Apartments.

Program: Case Management

Case management services assist adults struggling with life challenges, including financial issues, problems with public benefits, immigration issues, employment and more. Case managers provide translation, relationships, spiritual care, resources and financial assistance.

Responsibilities/Opportunities: After training, the intern will meet with clients daily, fielding a variety of concerns. Through supervision, interns will learn interview and assessment skills, conduct occasional home visits, gain an understanding of community resources, provide referral information and take steps towards maturity as a professional helper. Interns are responsible for advocating for clients and will provide emotional support, budgeting assistance, and other wrap around services. Interns will learn and perform reporting for department performance evaluation and grant requirements. The intern will assist Puente’s case managers in providing information, referrals and advocacy to navigate community services and will work with case managers and clients to resolve current problems and plan for the household’s long-term stability.

The intern will gain valuable knowledge of the issues confronting immigrant families, the working poor, those who are attempting to move from welfare to work, and the social institutions (government, religious, business), which most impact these populations. The intern will receive experience in the over-all working of a Christian, community-based social service ministry and gain valuable knowledge working with a culturally and ethnically diverse population of youth and staff.