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Hotline/Residential Intern

Start date: 09/05/2023(flexible)Duration: 26 Weeks
Unpaid InternshipPlus benefits5 - 20 hrs/wk

4 months ago


Summary: This Crisis Hotline Volunteer role will provide direct support for victims of domestic violence and sexual assault on our 24-hour crisis hotline. Responsibilities: • Maintain confidentiality and respect with clients

• Empowering callers to look at options and make their own decisions

• Ability to maintain a calm and compassionate support when seeing effects of domestic violence or sexual assault

• Demonstrate professionalism through reliability, punctuality, personal integrity and a respectful attitude when dealing with the clients

How this opportunity benefits you: You will be able to gain first-hand experience on assisting a client at a time of crisis. Volunteers will obtain an increased understanding of domestic violence and sexual assault, and will expand his or her knowledge of diverse cultures and socio-economic backgrounds. Most importantly, volunteers will be a proactive agent in preventing domestic abuse and sexual assault in DeKalb County. 

Number of positions available



Time Commitment and Attendance: We require a 6 month commitment from our volunteers and interns. Safe Passage values the time and talents that the volunteers provide to our clients and organization. We require that volunteers provide a week advance notice if they will be unavailable to attend their shift. We are a client based agency, in which we require all staff and volunteers to be on-time in order to best serve our clients.

Training Required: Volunteers at Safe Passage who are interested in working directly with our clients are required to complete our Domestic Violence and Sexual Assault training. During our training, you’ll gain extensive knowledge on issues like cultural competency, diversity, legal issues, complex issues, privilege and oppression, self-care, activism and more as they relate to domestic violence and sexual assault.

Medical On-Call Requirement: At Safe Passage, we require that our volunteers pick up 3 on-call shifts a month for medical advocacy. Our medical advocacy program is our most high stake program. More information is given at the time of interviewing.

Additional Requirements: At Safe Passage we require all staff, volunteers and interns to have an understanding of domestic violence and sexual assault. When dealing with our clients, we require: reliability, compassion, and ability to handle challenging situations with calmness, adaptability and professionalism. 

About Safe Passage Inc.,

From the very first day of our grassroots, volunteer-led beginning, Safe Passage has been committed to the mission of supporting survivors and their loved ones while actively working to prevent future violence. We recognize the complex and interconnected needs of survivors and work to provide or connect survivors with the services they need. Our free and confidential services are available to all who need them, regardless of age, gender, sexual orientation, or when the abuse occurred. Everyone deserves to be safe!
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Skills you'll need for this internship

    cultural competency
    domestic violence
    volunteer training


provided by employer

How will you be compensated for this role?

Benefits for this internship

  • Vacation & Time Off
  • We are a very flexible agency where we understand that "life happens" without consequences.


provided by employer

What happens after you send in your application?

Safe Passage Inc., is actively interviewing now. If Safe Passage Inc., chooses not to move forward with your application, they will notify you.

Safe Passage Inc., also indicates this role is likely to convert to full-time.

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Career Paths

People who completed this type of internship end up in the following types of jobs

Top majors

That get hired for this type of internship

  • Social Work31%

  • Psychology12%

  • Political Science And Government3%

  • Criminal Justice And Corrections3%

  • Counseling Psychology3%

  • 221 other majors46%

People who did this kind of internship end up at the following companies

  • International Rescue Committee
  • Department Of Veterans Affairs
  • City Year
  • Deloitte
  • Target
Estimated Monthly Living Expenses

For DeKalb, IL | $4,214/mo

  • Housing/Rent$2,264

  • Miscellaneous$909

  • Food$439

  • Transportation$328

  • Utilities$274


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