Brand & Buzz Intern

internship - full time, unpaid

Citadel
Exton, PA
Closed
Posted 73 Days ago
Citadel
Exton, PA
internship - full time, unpaid
Posted 73 Days ago
Closed

Description

Brand & Buzz Intern Are you looking to build a strong career and make a positive impact at a growing company?Then we have an exciting opportunity for you at Citadel! For more than 80 years, Citadel has steadily grown and offered stability to our customers, community, and employees. Today, Citadel provides banking, investments, and insurance services to more than 200,000 customers. As we continue to expand, we remain committed to providing the very best value and service to our customers. At over $3 billion in assets, we are one of the Greater Philadelphia arearsquo;s largest locally owned financial institutions, proudly serving residents of Bucks, Chester, Delaware, Lancaster, Montgomery, and Philadelphia counties. Citadel has been ranked number one among all credit unions in the nation for providing value to our customers by Callahan amp; Associates, and was named one of the best performing credit unions in the nation by SNL Financial. We are seeking a Brand amp; Buzz Intern for our Marketing department. This is a paid internship. Must be available to work full-time (40 hours per week) ndash; can accommodate part-time hours for college students going back to school. Duration:June- September Roles amp; Responsibilities: Social Media Marketing, Content Creation and Distribution middot;Generate ideas and strategies to help develop, expand, and maintain Citadelrsquo;s social media marketing efforts. middot;Schedule and post social media content on a daily basis (on Facebook, Twitter, Instagram, LinkedIn, etc.). middot;Repurpose marketing materials from other traditional and digital channels for Citadelrsquo;s social media channels. middot;Assist with taking photos and video clips at Citadel events for social media assets. Writing and Editing middot;Assist with writing social media and blog posts, as needed. middot;Assist with writing, editing, and proofing other marking materials, as needed. Social Media Customer Service middot;Work with the Call Center, Web and Digital teams to research and gather background about customer inquiries, complaints, and comments on Citadelrsquo;s social media and third-party websites (i.e. Google locations, Yelp). middot;Monitor and respond to customer complaints, inquiries, and comments on social media and other websites (under supervision). middot;Assist with tracking of social media online ldquo;voice of customer.rdquo; Monitoring and Reporting middot;Help monitor Citadelrsquo;s social media channels including but not limited to Twitter, Facebook, and Instagram. middot;Understand and monitor social media analytics. May be asked to assist with tracking and reporting for social media, as needed. Qualifications Weare looking for a College Junior going into their Senior yearbut will also consider recent grads. Preferred majors are communications and marketing but exposure to various social media platforms is a must.

Skills

social media, social media marketing, facebook, brand development, twitter, instagram, research, customer service, event management, video, investing, social media analytics, cross media marketing, marketing materials, google

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