Retail Payments Support Representative-Intern

internship - full time, unpaid

Fidelity Brokerage Services
Milwaukee, WI
Closed
Posted 68 Days ago
Fidelity Brokerage Services
Milwaukee, WI
internship - full time, unpaid
Posted 68 Days ago
Closed

Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team The team you would be part of is responsible for all aspects of support and management of our clients who contract with us for their retail digital payment needs from: Bill Pay (both business and retail), Zelle, People Pay and External Transfer. Part of the team performs client support for all FIS clients responding via phone or email to 'how to' or 'where to' questions from our client's support and operations teams. Another part of the team works directly with these same clients on a more strategic need, helping increase adoption and usage of the payment products as well as grow our partnerships and relationships to retain our clients. What you will be doing The FIS 2019 Corporate Summer Internship: As a 2019 Corporate Summer Intern with FIS, you will benefit from on the job training and mentoring along with participation in team projects, social events, charity work, and professional development seminars. This is a full time (40hrs/week) paid internship that will begin on June 3, 2019 and conclude on August 9, 2019. Interns will receive the opportunity to build professional relationships and enhance their interpersonal skills. As an intern, you should expect to own the following roles and responsibilities: Contribute individually and/or as a team member to support a designated functional area, analyze business processes, and work towards goals and objectives assigned by an experienced manager. Interns will also interact with and support business partners and participate in projects that directly impact business value. This role is fluid as the participant may be used to review contract language and identify cost saving opportunities, be assigned to internal projects to improve efficiencies and processes, review and/or craft client facing communications, update and review client facing metrics as well as sit along support reps and learn the product and client-facing engagement skills What you bring: Strong analytical skills Strong problem-solving skills. Organizational and time management skills required. Self-starter with proven ability to work independently. Extremely comfortable working with computers and a variety of applications. Excellent oral and written communications skills. Added bonus if you have: Knowledge in banking including payment and money movement products. Project management and client services experiences. What we offer you A variety of career development tools, resources and opportunities The chance to work on some of the most challenging, relevant issues in financial services & technology Time to support charities and give back in your community Great work spaces with dedicated and motivated colleagues A broad range of professional education and personal development opportunities

Skills

retail, time management, event management, organization, problem solving, analytical skills, written communication, motivation, client services, computers, responsible, project management, banking, mentoring, business process

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