Hotel Group Housing Coordinator Summer Intern

internship - full time, unpaid

Remington Hotels
Dallas, TX
Closed
Posted 63 Days ago
Remington Hotels
Dallas, TX
internship - full time, unpaid
Posted 63 Days ago
Closed

Description

# Hotel Group Housing Coordinator Summer Internship Assist and provide Group Housing support to 3 full-service hotels. Manages Group Blocks from a Sales, Revenue Management, Accounting, and Front Office perspective. Compile accurate documentation of contracts and Quality Data in the CI sales system. Acts as an auditor of group block accuracy between all systems. Use of MARSHA to process reservations. Partner with Sales and Revenue Management to identify strategy changes that will grow room revenue. **ESSENTIAL FUNCTIONS ** * Follow the hotels rate structures, discounts, promotions, and upsell strategies. * Enters reservations and changes into MARSHA system. Accommodate special requests when possible. Cancel room reservations according to policies and procedures. * Manage Group Blocks in MARSHA and CI, and communicate changes in inventory to DOS and Revenue Manager. * Assist front office team with processing Queues. * Generate Group Resumes, Rooming Lists, and communication needed for operations team. * Complete a weekly rooms forecast to assist with staff scheduling. * Assist in monitoring hotel inventory. * Assisting with maintenance of all transient Rate Schedules in PMS and MARSHA. * Work with Group Clients on changes with room blocks. * Runs daily reports from CI, One Yield, and/or PMS. * Manage 3rd Party reservations, Open / Close dates. * Complete weekly Group Block audits to ensure accurate information if reflected in all systems. * Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. * Process No-Show fees. * Any other tasks / duties as requested by management. **Primary Location: **Texas-Dallas-Remington Corporate **Work Locations: ** **Job: **Revenue Management **Organization: **Remington Hotels **Schedule: **Full-time **Job Posting: **May 10, 2019, 4:18:15 PM **Shift: **Day Job

Skills

hotels, front office, communication, organization, hotel booking, reservation, marsha, sales, strategy, accounting, forecasting, revenue management, contract management, inventory, general operations

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