Social Media Intern

internship - full time, unpaid

Verizon Communications Incorporated
Raleigh, NC
Closed
Posted 62 Days ago
Verizon Communications Incorporated
Raleigh, NC
internship - full time, unpaid
Posted 62 Days ago
Closed

Description

Victra-Verizon Authorized Retailer Logo Social Media Intern Applied 08/05/19 Apply on Company Site Save 2.5 Victra Raleigh, NC Social Media Intern Victra Applied 08/05/19 Apply on Company Site Save Applied 08/05/19 Apply on Company Site Save Job Company Rating Reviews Job Title: Social Media Intern Full-Time/Part Time: Full-time Job Description: Are you a networker? Do you know how to reach a mass audience online? Does talking in hashtags, understanding geo-targeting, analytics, and thinking creatively a part of your typical day? Victra is Verizon's trusted business partner and largest premium retailer in the United States. As a Social Media Specialist, you will help to elevate our consumer and employment brand by providing visibility across all lines of social media. YOUR FOCUS (JOB DUTIES AND RESPONSIBILITIES): Naturally, you are described as an excellent story-teller that enjoys working independently and motivated to collaborate creatively within the marketing team and other departments. As someone that thinks quickly on their feet, you love crafting clever messages, publishing, monitoring, responding, and analyzing social networks with the overarching goal to increase brand awareness and engagement. Your goal is to achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap. You will also: * Monitor and respond to various online comments and messages that come across different social channels -- organically or user-generated. * Join relevant social conversations and settle on the best approach to answering responses online on behalf of our brand. * Commit to turning negative customer experiences on social media into a positive or neutral experience for our guests * Collaborate with cross-functional teams to assist with customer issues and resolutions * Creatively develop and partner to add calendar themes and content for Facebook, Twitter, LinkedIn, YouTube, FB Tabs, Pinterest, Instagram, Snapchat among others. Share resources available while staying ahead of new technology and apps that will help generate interest in our brand. * Assist in generating, editing, publishing, and sharing daily content (text, images, video) that develops a cause for action and end-user immersion and interaction. * Partner with marketing teams to incorporate video, graphics/artwork to improve our social presence. * Research and understand competitors marketing strategies while differentiating the A Wireless brand in the marketplace * Update and keep up social media calendar while monitoring social media performance, report performance metrics, and strategize on company standard for increasing our online footprint and overall presence * Answer Internal Ticket System (ZenDesk) items and troubleshoot any social media related issues * Monitor and maintain social media email * Display flexibility within an ever-changing environment and work with manager to align with departmental and company goals * Other job related duties as assigned YOUR BACKGROUND (REQUIREMENTS AND QUALIFICATIONS): We look for the Social Media Specialist to have a deep understanding of customer and market dynamics. Of course, being extremely organized and able to develop deep relationships internally and externally will be a requirement for this role. You are highly enthusiastic when it comes to both problem-solving and business solutions. We also look for the Social Media Specialist to bring: * Validated working experience in social media marketing or as a digital media specialist * Excellent consulting, writing, basic graphic design skills, presentation and communication skills * Demonstrable social networking experience and social analytics tools knowledge * Fluency in English * Working toward Bachelor's degree in Communications, Marketing, Business and/or Public Relations desired PHYSICAL REQUIREMENTS * Ability to sit and stand for long periods of time (unless accommodations are required/requested for an employee under the ADA) TRAVEL REQUIREMENTS * Up to 30% EQUAL OPPORTUNITY EMPLOYER We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Location: MARKETING and CRM Overview Website www.victra.com Headquarters Raleigh, NC, United States Size 5001 to 10000 employees Founded 1996 Type Company - Private Industry Retail Revenue 100 to 500 billion (INR) per year Competitors Unknown Victra-Verizon Authorized Retailer Photos Victra-Verizon Authorized Retailer photo of: VNation! Victra-Verizon Authorized Retailer photo of: Victra Store Support Center Victra-Verizon Authorized Retailer photo of: Mahalo! Victra-Verizon Authorized Retailer photo of: Frisco Location Victra-Verizon Authorized Retailer photo of: Store of the Month: April 2017 Victra-Verizon Authorized Retailer photo of: Me and the co worker Christmas eve! Victra-Verizon Authorized Retailer photo of: Typical Store Front

Skills

social media, social media marketing, facebook, public relations, editing, writing, communication, twitter, digital media, instagram, web content, youtube, publishing, pinterest, brand awareness

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