Jobs IT Intern-Help Desk at JE Dunn Construction IT Intern-Help Desk at JE Dunn Construction Posted in Admin - Clerical about 18 hours ago. This job brought to you by eQuest Type: Full-Time Location : Kansas City, Missouri Job Description: Best people + right culture. These are the driving forces behind JE Dunns strategy for success. By hiring the best people we can find, giving them interesting and challenging work, and letting them share in the companys rewards, weve found a sustainable way to grow in our industry for the last 90+ years. JE Dunn believes in providing the best tools for employees to get the job done right. Lean operation processes. Digital document collaboration. LEED-certified, occupant-focused environments. We make sure our workforce is prepared for the job, and we expect the best. Our diverse teams around the country strive to enrich lives through inspired people and places every day, and we need inspired people like you to join us in our pursuit of building perfection. SUMMARY: The Help Desk Technician is responsible for handling first level support of service requests for numerous locations of JE Dunn Construction. This relates to all systems related technology to include laptops, printers, networks, and vendor specific hardware and software. All activities will be performed in support of the strategy, vision and values of JE Dunn. Key Role Responsibilities - Core Acts as first point of contact for end user PC, software, and telephony issues. Creates and assigns work orders in the IT ticketing system. Solves basic end-user problems utilizing phone and remote control software. Identifies, researches and resolves issues. Provides instructions regarding proper use of hardware and software systems as they are deployed to end users. Performs hardware and software repairs, maintenance, and upgrades. Maintains asset records of hardware and software. Helps with evaluation of new desktop hardware and software. Performs testing on potential configuration changes. Serves as liaison between the manufacturers support representative and the end-user. Knowledge, Skills & Abilities Able to be flexible High energy Leadership potential Strong work ethic Excellent written and verbal communication skills Works well under pressure and in deadline situations Education Pursuing a degree in Computer Science, Information Technology or a related field Experience Good knowledge of windows 10 / Microsoft Office / software installations / computer troubleshooting Industry technical certifications (preferred) At JE Dunn, youll receive an abundance of resources dedicated to ensuring your success and future development Employee-focused culture Whether its our Employee Stock Ownership Plan (ESOP), company wellness program, or modern workspaces, we put the satisfaction of our employees at the forefront of everything we do. Award-winning benefits package Named one of Plan Sponsor Magazines 2015 Plan Sponsors of the Year, JE Dunns employee benefits package ranks among the top of our peer group, meeting and exceeding standard expectations. Professional training opportunities Our employee development team works full-time to create growth opportunities across the company. We encourage employees to take command of their own development, and we make sure they have what they need to take that next step. Community-driven workforce Corporate and personal involvement in the communities in which we work is simply part of the job--JE Dunn as an organization is proud to donate over 10 percent of our pre-tax earnings to charities around the country each year. JE Dunn Construction is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. JE Dunn Construction is a background screening, drug-free workplace. Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at email@example.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.