It Support Call Center Intern

internship - full time, unpaid

O'Reilly Automotive Inc
Springfield, MO
Closed
Posted 46 Days ago
O'Reilly Automotive Inc
Springfield, MO
internship - full time, unpaid
Posted 46 Days ago
Closed

Description

IT Support Call Center Intern SPRINGFIELD, MO (USA) Send this Job to a Friend Company: O'Reilly Auto Parts Contact: Post Date: 06/04/19 Phone: Job Type: Full Time Fax: Reference: MOI1SpuiiN Mailing Address: General Summary Under direct supervision, the IT Support Call Center Intern will gain exposure to all functions performed by Store Support Services including: store operations, hardware, software and communication troubleshooting. Interns will assist with answering these questions from the support desk via phone, e-mail, and online tickets. Store Support Services provides 24 hour service to our stores, 7 days a week. Schedules including days, nights, over nights, and weekends. Essential Job Functions Under direct supervision, the IT Support Call Center Intern will gain exposure to all functions performed by Store Support Services including: store operations, hardware, software and communication troubleshooting. Interns will assist with answering these questions from the support desk via phone, e-mail, and online tickets. Store Support Services provides 24 hour service to our stores, 7 days a week. Schedules including days, nights, over nights, and weekends. Under direct supervision, the IT Support Call Center Intern will gain exposure to all functions performed by Store Support Services including: store operations, hardware, software and communication troubleshooting. Interns will assist with answering these questions from the support desk via phone, e-mail, and online tickets. Store Support Services provides 24 hour service to our stores, 7 days a week. Schedules including days, nights, over nights, and weekends. Skills/Qualifications/Education Required: * High school diploma or equivalent * Excellent interpersonal skills, verbal and communication skills; is capable of explaining procedures in writing, verbally, and over the phone * Exceptional problem solving skills, critical thinking, and troubleshooting skills * Ability to think outside-the-box, perform research, and operate independently or in a group setting * Basic technical and computer knowledge browsestartoa1880712962920https://corporate.oreillyauto.com/onlineapplication/careerpage/jobDetails/196940browse

Skills

troubleshooting, hardware, research, problem solving, it support, software, microsoft windows 7, windows 8, help desk support, windows xp, active directory, microsoft exchange, networking, technical support, servers

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