Regional Special Events Promotions Representative (CLV)
NV-Las Vegas-Caesars Las Vegas - Las Vegas, NV3.8
Full-timeEstimated: $24,000 - $32,000 a year
* Computer Skills
* Microsoft Word
* 10 Key Calculator
* Customer Service
Regional Special Events Promotions Representative (CLV) - (19000700)
Summary: Regional Special Events Promotion Representatives hold the responsibility to assist with various property/marketing functions in the Las Vegas region and may be called in for general office duties. Representatives are the customer service representation of this department. We take pride in making sure our guests have a great experience while participating in an invitational events. All duties to be performed in accordance with departmental procedures, practices and policy's.
Provides excellent customer service
Creates an atmosphere of fun and excitement for guests.
Assists Special Events team with the execution of invitational events and promotions.
Ability to adapt quickly to rapidly changing business levels and values the differences of others.
Displays a professional demeanor and willingness to assist guests.
Must be able to multi-task.
Constantly seeks ways to improve friendly and helpful service and reduce guests waiting time to positively impact department's guest service ratings.
Ensures integrity and confidentiality of all guests's data. Complies with all state, federal and regulatory policies and procedures.
Deliver and pick up items to and from other properties when necessary.
Perform all other job-related duties as requested.
Must comply with responsible Gaming guidelines outlined by Caesars Entertainment and complete annual refresher modes.
Previous customer service experience with the proven ability to provide courteous, friendly and efficient service to customers.
Must be able to work any day of the week, any shift and long hours when necessary.
Must be able to work holidays.
Must be able to read, write, speak and understand English.
Must be able to get along with co-workers and work as a team.
Must comply with company's appearance standards.
Ability to organize and maintain a wide variety of activities in a multi-tasking, fast paced environment.
Ability to maintain composure and excellent relations under all circumstances.
Strong interpersonal and teamwork skills.
Basic computer skills and software systems to include IBM, Windows. Microsoft Office (Word, Excel, Outlook, Power Point ) and Adobe is required.
Minimum 21 years of age and can obtain a Gaming Sheriff's card.
Physical, Mental and Environment Demands:
Must be able to move in and around the Casino/Hotel areas and other special event promotion locations the entire shift.
Must be able to stand and walk for long periods.
May work outdoors.
Must be able to keep aware of the constant changes and enhancements of events and promotions.
Must be able to respond calmly and handle many guests demands in a a fast paced environment.
Must be able to bend, stoop, crouch, kneel, twist, balance and work at a desk.
Must be able to lift and carry up to 25 pounds.
Responds to visual and aural cues.
Must have manual dextirity to be able to operate the following equipment: Computer, telephone, photo copy machine, fax machine, ten key, printer and video poker/slot machines.
Must be able to tolerate areas containing second hand smoke.
Primary Location: NV-Las Vegas-Caesars Las Vegas
Employee Status: Regular
Job Level: Entry Level
marketing, event management, entertainment, special events, travel, customer service, microsoft office, microsoft excel, microsoft word, teamwork, microsoft outlook, english, microsoft windows, organization, video