Apprentice III - Information Technology Services

internship - part time, paid

Chaffey College
Rancho Cucamonga, CA
Closed
Posted 58 Days ago
Chaffey College
Rancho Cucamonga, CA
internship - part time, paid
Posted 58 Days ago
Closed

Description

Apprentice III - Information Technology Services Salary $12.50 Hourly Location Rancho Cucamonga, CA Job Type Short-Term Worker Department Administrative Systems Job Number 19-20/00001 Closing 7/5/2019 11:59 PM Pacific Position Description Location: Chaffey College Information Technology Services, Rancho Cucamonga Campus Start Date: Fall 2019 Work Days/Hours: Hours may vary according to the assignment and may require evening and/or weekend hours. Responsibilities Under the direction of the Manager, Administrative Application Services and Director of Technical Services, incumbents in this position may be assigned to perform one or more of the following duties. Assignments will be based on qualifications . Provide assistance to students in instructional computer labs with logging in and out of the positive attendance system; troubleshooting issues students may be experiencing with Microsoft Office applications and printing; and maintaining/replenishing printer toner and paper as needed. Provide Help Desk support to faculty, staff and students. Support on the Help Desk includes support for the administrative student information system and involves troubleshooting account login and password problems and directing calls to appropriate staff for resolution. Qualifications Minimum Qualifications: Successful completion of CIS 1 or equivalent. Sensitivity to students of various academic, socioeconomic, cultural, religious, disability, gender identity, sexual orientation, and ethnic backgrounds. Ability to establish and maintain effective working relationships with students, faculty, and staff. Ability to follow directions/instructions and follow established protocols. Excellent interpersonal skills. Desirable Qualifications: Prior customer service experience. Familiarity with the applications that will be supported including, but not limited to, the MyChaffey Portal, Ellucian Self-Service, Chaffey Mobile, and student email accounts. Completion of CIS 50, CIS 420, and any of the CIS Cisco Internetworking classes. Additional Information Conditions of Employment: This is a part-time, pre-professional apprentice position. An apprentice may not work more than 170 working days or more than 980 hours during the fiscal year. Apprentices may be employed for a maximum of nine semesters, consecutive or cumulative, including summer sessions. APPLICATION PROCESS Chaffey College recently implemented an online electronic application system. Our new application can be accessed at . The application must be completely filled out in detail and clearly show that you meet the qualifications as set forth in the announcement, and you must upload the following documents: Resume Copy of current transcripts (photocopies or computer printouts are acceptable. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts .) For more information, please call 909-652-6526. Short-term workers contribute to social security, are covered under workers' compensation, unemployment insurance and sick leave is provided according to AB 1522. Agency Chaffey College Address 5885 Haven Avenue Rancho Cucamonga, California, 91737 Phone 909-652-6525 Website

Skills

troubleshooting, information technology, help desk support, cisco, microsoft office, customer service, event planning, organization, maven, insurance, maya, accounts payable, interpersonal communication, professional services, help desk

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