Software Development Support Intern (Graduate Student) - Summer to Fall 2019
Panasonic Corporation of North America - Rolling Meadows, IL3.8
Part-timeEstimated: $33,000 - $43,000 a year
Panasonic- Intern Software Development Support (Summer to Fall 2019)
Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, weve been committed to improving peoples lives and making the world a better placeone customer, one business, one innovative leap at a time. Come join our journey.
Click here to learn more about how Panasonic is creating a better life, a better world.
Watch this video to see how our employees are shaping the technologies that move us.
What Youll Get to Do:
Responsible for software development, testing and trouble shooting and development process improvements. Monitor support issues from the field and interface with development to get such issues addressed. Help technical writers update user manuals.
Software Development Proficient in programming languages, preferably in C, C++, C# and Java. NodeJS experience is preferred.
Prototyping - Interest in prototyping software products.
Creative Thinker Ability to visualize the product based on the requirements. Concept to realization.
Assist Product Managers/Product Owners in requirements gathering and research support for larger, more complex projects.
Interface with all levels of internal clients and analyze current business and software development processes
Collaborate to develop user acceptance testing (UAT) specifications
Support customer requests - Troubleshoot issues reported by customers and provide solutions working with the development team.
Develop training materials.
Documentation Work with the development team and the technical writers to develop the documents and knowledge base articles for the products developed.
Performs other related duties and participates in special projects as assigned
Develop software for manufacturing execution system.
Review Product Manuals by executing basic configuration steps and validating accuracy and ease of execution.
Learns Product, help with triaging production issues and managing roll out to customer sites.
Manage updates to Microsoft SharePoint - Organize Data Folders, Update existing Web Pages, Create New Web Pages, Design Work Flows, Manage User Accounts/Rights and Release management.
Maintains system protocols by writing and updating procedures.
Review customer change requests periodically and take ownership to take it through the entire lifecycle of the request from creation to completion.
What Youll Bring:
Currently pursuing a Masters degree in computer engineer or a related field
Proficiency in MS Word, Excel and Outlook
Strong attention to detail
Strong in Computer Architecture and Programming concepts
Excellent critical thinking/problem solving skills
Strong written and verbal skills and ability to communicate with both technical and non-technical audiences
Strong partnering skills and ability to work within a collaborative team environment
Hands on experience with operating systems like CentOS and Windows. Proficient in programming languages like Java, C, C++ and C#
Proficient in Database concepts.
Passion towards customer support and enhancing customer experience.
A sense of ownership and responsibility for delivery is valued the most.
What We Offer:
Family like environment with an entrepreneurial spirit
Collaborative culture that thrives on innovation and new ideas
Rewards and recognition for great achievements
Growth opportunities for career development
Flexible work arrangements to help balance life and work
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.
java, software development, computer architecture, node.js, programming languages, prototyping, microsoft excel, microsoft word, research, microsoft windows, troubleshooting, operating systems, manufacturing, problem solving, process improvement