Help Desk Technician (2nd Shift)
General Dynamics Information Technology - Huntsville, AL3.8
3 hours agoContractEstimated: $37,000 - $53,000 a year
* High School Diploma or GED
* Active Directory
* Customer Service
* Microsoft Office
The Alabama Supercomputer Center (ASC) provides Internet, technology and resources for the Alabama Supercomputer Authority, a State agency. The ASC supports key education programs for the states Departments of Education and Post-secondary Education, as well as a 24x7 Help Desk, Network Operations Center, and technical support for Alabamas K-12 schools, higher education and public libraries. ASC also hosts supercomputers to support Alabama research universities working on significant scientific and engineering problems.
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
General Dynamics IT is seeking qualified candidates with the following skills to join our team:
High School or GED
0-2 years of professional experience
Knowledge or support experience with Windows 7/10, Active Directory and Microsoft Office Suite
Experience using ticketing system
Strong customer service
The position will be based at the Alabama Supercomputer Center in Huntsville, Alabama. General Dynamics IT is under contract to provide support to the Alabama Supercomputer Authority.
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
troubleshooting, active directory, technical support, microsoft windows 7, microsoft windows, hardware, information technology, software, microsoft office, customer service, management, training, research, higher education, systems engineering