Client Service Analyst R

job - full time, paid

Iqvia
Plymouth Meeting, PA
Closed
Posted 51 Days ago
Iqvia
Plymouth Meeting, PA
job - full time, paid
Posted 51 Days ago
Closed

Description

Client Service Analyst (R1085764) in Plymouth Meeting, PA at IQVIA Date Posted: 25/6/2019 Job Snapshot Employee Type: Full-Time Location: Plymouth Meeting, PA Job Type: Date Posted: 25/6/2019 Job ID: R1085764 Job Description IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Client Service Analyst IQVIA possesses the largest and most comprehensive set of healthcare data assets in the world. From our position atop this wealth of information, we seek to deliver unparalleled insights and analysis to our clients. We are seeking the best, brightest, and most analytically motivated individuals to join our team and consult in a team-oriented atmosphere. Our FIA (Formulary Impact Analyzer) and LAAD practice is focused on commercial issues in the U.S. pharmaceutical industry, providing strategic analyses to all levels of business at pharmaceutical manufacturers. Our clients rely on our knowledge, experience, and aptitude for problem-solving to optimize strategies across their organizations. Our ability to leverage and manipulate big data, coupled with our in-depth understanding of a constantly evolving U.S. healthcare system, puts us in a unique position to deliver high-quality insights that address a variety of client needs. The Role of a Client Service Analyst: Controls the report generation and delivery process and provides guidance and support to clients daily, or as a specialist on specific products/services. The CSR is also critically involved in market definition maintenance and set up. As a Client Service Analyst youll be responsible for: Ensures the contract fulfillment to specifications of basic and routine reports for defined customers. Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality. Follows IQVIA data verification protocols. Proactively developing knowledge of the healthcare industry and consulting methodologies Researches, analyzes and responds to client inquiries that are routine in nature. Provides support to team for client engagement meetings virtually or at customer sites. May produce ad-hoc reports using internal FIA tableau tool on demand. An ideal candidate will have: Bachelors degree or equivalent and a minimum of two (2) years related work experience. Experience in an IQVIA role preferred and pharmaceutical experience preferred An interest in and desire to learn about the constantly evolving healthcare industry Good project management, time management and organizational skills Excellent conversational and business English (written and oral) Excellent MS Office skills e.g. Word, PowerPoint, Excel A willingness or ability to travel as needed (5-10% on average) Familiarity with various delivery mechanisms (eg VPN, sftp, etc) Join Us Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients. Forge a career with greater purpose, make an impact, and never stop learning. IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIAs Talent Acquisition team at to arrange for such an accommodation. Job ID: R1085764 CHECK OUT OUR SIMILAR JOBS

Skills

microsoft excel, project management, analysis, analytics, tableau, reporting, microsoft word, microsoft powerpoint, research, time management, problem solving, consulting, agile methodologies, organization, pharmaceutical industry

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