Product Analyst Intern

internship - full time, unpaid

Hospital Corporation of America
Nashville, TN
Closed
Posted 47 Days ago
Hospital Corporation of America
Nashville, TN
internship - full time, unpaid
Posted 47 Days ago
Closed

Description

Product Analyst Intern at HCA Healthcare Posted in Other about 13 hours ago. This job brought to you by America's Job Exchange Type: Full Time Location: Nashville, Tennessee Job Description: DESCRIPTION SHIFT: No Weekends SCHEDULE: Temporary THIS IS NOT A SUMMER ONLY INTERNSHIP. THIS WILL LAST INDEFINITELY AND COULD BE UP TO 32 HOURS PER WEEK SO LOCAL STUDENTS ARE NEEDED. WHY HCA? At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 21 states and the United Kingdom, employing approximately 265,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Additional Facts: * Ranked 63 in Fortune 500 * Competitive Fortune 100, industry matched salaries and yearly merit increase * Computerworld Top 50 Best Places to Work in IT since 2009 * Named one of the \\"World's Most Ethical Companies\\" since 2010 * 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures JOB SUMMARY: Resolves service delivery or functionality issues with a product. Provides timely communication to the end users. Escalates items to team leads or managers as necessary. Establishes relationships with product users. Contributes product knowledge to trainers, documenters and testers. Participates in small projects with guidance. Conducts follow up with end users to ensure successful implementations. Solicits end users for product functionality feedback. RESPONSIBILITIES: Assists in the day-to-day support and maintenance activities Contributes to initial troubleshooting activities Responsible for learning and becoming proficient on assigned applications Works with the team to help resolve product related issues submitted by the end users Ensures solutions meet business user needs without the need for ongoing maintenance Conducts research for greater understanding Participates in multiple tasks at a time Consistently deliver according to commitments Build strong relationships within the department and company, including business owners Work as part of a team and learning to work independently Provide after-hours/on-call support as needed Assists lead team members in formulating system communication Assists with analysis of product incidents Under supervision, contributes to pilot preparation, rollouts, process documentation, & support of changes Collaborate with business analysts to learn project requirement process Contributes to functional specifications Facilitates scrum cadences Assists in ensuring product deliverables meet stated business requirements Learns HCA standards Completes small project tasks contributing to delivery of solutions Participates in testing of deliverables for small to medium project/product releases With guidance, participates in peer reviews of requirements work completed by team members Aids in development of user documentation and manuals, training material, and/or job aids EXPERIENCE: Less than a year of experience is needed for a successful candidate. EDUCATION: A currently enrolled student or recent graduate from college would qualify for this position. We are committed to: Providing an inclusive work environment where everyone is treated with fairness, dignity and respect. Recruiting and retaining a diverse staff reflective of the patients and communities we serve. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, gender identity, protected veteran status, or any other legally protected category in accordance to applicable federal, state, or local laws.

Skills

communication, user experience testing, microsoft word, research, training, scrum, recruiting, healthcare, troubleshooting, business requirements, scheduling, building relationships, education, hospitals, market research

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