Campaign Support Staff

job - full time, paid

Movember
Los Angeles, CA
Closed
Posted 50 Days ago
Movember
Los Angeles, CA
job - full time, paid
Posted 50 Days ago
Closed

Description

Campaign Support Staff Movember - Los Angeles, CA Full-time$14 - $15 an hour Save Skills * Marketing * Organizational Skills * Customer Service * Microsoft Office Campaign Support Staff * Use your customer service experience to help make a positive difference to mens health! * Full training provided * Seasonal work opportunity Currently operating in over 20 countries, the Movember Foundation is the only charity tackling mens health on a global scale. Were addressing some of the biggest health issues faced by men: prostate cancer, testicular cancer, mental health and suicide prevention. We are currently looking to recruit a great Campaign Support team to join our highly successful annual charity campaign. You will be a part of our vibrant and energetic team to support the campaign across the United States for 4 months, commencing in early September 2019. To succeed in this role you will be reliable, hard-working, friendly and confident. You will need to have an outgoing personality, the willingness to work hard, and have fantastic customer service skills. You will have proven experience in a similar customer service environment, excellent communication skills, experience in operational support, be a problem solver, have a confident and professional manner, be proficient in MS Office, have a can do attitude, and of course love moustaches! Responsibilities: * Responding to all telephone, live chat, and email inquiries in a fast and effective manner * Collecting, delivering and packaging mail for the Fundraising team * Supporting the Fundraising team on key accounts * Identifying any patterns or issues with the website, and reporting these to the Community * Engagement Manager * Processing offline donations and gift matching donations * Attending local events, where necessary, to give our fundraisers a remarkable experience * Supporting the Marketing and Communications team in identifying community fundraisers for * potential media opportunities * Supporting the Marketing and Communications team in distributing ambassador and media merchandise * Research on potential partnership opportunities * Supporting the thank you plan post campaign * Handling adhoc requests such as filing, mailing and database management Expertise required in: * Ability to effectively communicate with all levels of the organization * Experience working in a customer service environment * Highly developed organization skills and ability to prioritize * Ability to work in a fast-paced environment * Happy to work occasional evenings and weekends * Works well under pressure and to deadlines, with the flexibility to handle last- minute issues and projects * Good team player with excellent communication skills * Attention to accuracy and detail, with strong organizational skills * Adaptability and flexibility * High degree of self-motivation and initiative This role is based in Culver City, California, with full training provided to the successful applicant. Please also answer the below two questions in your application. * What Movember Value resonates the most with you and why? * What creates a great customer service experience? Job Types: Full-time, Temporary Salary: $14.00 to $15.00 /hour Experience: * Customer Service: 1 year (Required) Work authorization: * United States (Required) Save

Skills

fundraising, event management, communication, marketing communications, campaigns, research, microsoft office, customer service, training, organization, mental health, flexibility, donations, community, media

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