Management Trainee Intern
Job Code Number
ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.
Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.
Currently, we are looking for a Management Trainee Intern to join the ArcBest team. As a member, you will gain valuable experience within operations, sales, customer service and administration. You will be assigned projects related to logistics and various areas in supply chain while also gathering understanding of other functions of the business. You will also gain exposure to equipment management, transportation coordination, operations planning, as well as involvement in areas such as freight bills and tariff/rate quotations. This position requires collaboration and relationship building with colleagues and customers to achieve personal and team goals
Your contribution may include:
Analyzing, monitoring and reporting on service center metrics such as service, efficiency and Supply Chain KPIs, NPS results, and cross selling trends
Conducting research for various projects and document findings
Developing an understanding of the Service Center and how they collaborate with other departments
Utilizing a variety of computer programs and applications for shipment tracing, monitoring equipment inventory and supporting both internal and external customers
Researching best practices and other Supply Chain management trends for the industry
Resolving issues and performing root cause analysis in order to improve processes using the ArcBest Quality Process
Conducting compliance checks to ensure accordance with agency (OSHA, EPA, etc.) as well as Company, state and local law requirements
Developing and delivering presentations to management during internship
Supporting, communicating, reinforcing and defending the vision, values and culture of the organization
Assisting in timely technology-enabled visibility
Participating in and conducting pre-shift meetings
Providing support to service center operations team & local sales team, as needed which could include U-Pack support, sales lead generation, market research
Communicating efficiently with internal and external customers
Answering phone calls and direct calls to appropriate parties or take messages
Other duties and projects, as assigned
As a Management Trainee Intern, you will be a member of the ArcBest People Services team. Your hours will be will be scheduled to support the 24/7 operation and may vary by location with irregular hours that may occur depending on work load.
Ready to apply? Before doing so, please make sure you meet the minimum requirements:
Pursuing a degree in Supply Chain, Logistics or Business with junior or senior standing.
Proficient in Microsoft Suite
Accuracy - Ability to perform work accurately and thoroughly.
Analytical - Ability to use thinking and reasoning to solve a problem.
Communication, Written - Ability to communicate in writing clearly and concisely.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Customer Oriented - Ability to serve both internal and external customers by focusing effort on meeting the customers' needs, understanding their concerns, and seeking to build trust.
Detail Oriented - Ability to be structured and methodical in working skills. Pays meticulous attention to all aspects of the situation or task, no matter how small or seemingly unimportant.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Organized - Possessing the trait of being organized or following a systematic method for performing a task.
If you require accommodation in the application process, please contact  email@example.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.
An Equal Opportunity Employer M/F/Vet/Disability
Grand Rapids, MI 49507
Job Code Number
Managers, All Other
High School Diploma/Equivalency
microsoft word, communication, market research, presentations, organization, creativity, relationship building, customer oriented, customer service, microsoft office, sales, supply chain management, supply chain, logistics, transportation