College Intern - Professional & Org Development
SRP - Phoenix, AZ4.2
InternshipEstimated: $25,000 - $32,000 a year
* Microsoft Word
* Microsoft Office
* Tuition Reimbursement
* Dental Insurance
* Paid Time Off
* Health Insurance
* Parental Leave
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
SRP is recruiting for a college student intern to work in our Learning Management Department. The work schedule is at least 24 hours per week. Knowledge such as accounting, general administrative principles, communications, marketing, personnel, finance, training, business and other non-scientific fields are accepted.
Monitor an email box, and create tickets to track and route requests in a timely manner
Provide phone assistance to internal SRP clients with varying degrees of technical knowledge
Provide excellent customer service demonstrating patience while effectively dealing with client problems
Perform problem-solving over the phone or via email and determine appropriate course of problem escalation as required
Complete basic tasks within the Learning Management System
Support team on miscellaneous tasks as needed
College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.
Preferred Requirements include familiarity with the following:
Microsoft Office (Word), Outlook, Excel
Desktop hardware, including the ability to problem-solve hardware component issues
Laptop hardware, including wireless
Requisition ID: 9698
EOE - SRP encourages a diverse workforce
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.
Why Work at SRP
SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
* 401(k) plan with employer matching
* Retirement pension
* Paid vacation
* Parental leave
* Holiday pay
* Sick leave
* Medical, vision, dental and life insurance
* Wellness programs
* Pre-tax benefits
* Short and long-term disability plans
* Tuition assistance
microsoft office, leadership, microsoft excel, training, microsoft word, customer service, recruiting, marketing, microsoft outlook, organization, problem solving, accounting, finance, learning management, banking