Ticket Sales and Member Experience Fall Intern
Jacksonville Jaguars - Jacksonville, FL4.5
InternshipEstimated: $36,000 - $48,000 a year
* Sales Experience
About the Jacksonville Jaguars
The Jacksonville Jaguars are a professional football team and a member of the National Football League. The Jaguars are one of the NFLs youngest franchises, and played its first regular season home game on September 3, 1995. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate (auto parts) and Fulham Football Club (UK soccer team). The Jaguars play at TIAA Bank Field in downtown Jacksonville, Florida. Under Mr. Khans leadership, TIAA Bank Field has evolved to include some of the most unique stadium assets, including swim spas and 19 video boards, two of which are longer than a football field.
The Jacksonville Jaguars (the Jaguars) are currently looking for a student to shadow the Ticketing Department as part of the Jaguars internship program. The Jaguars are committed to developing talent and interest in professional sports. An internship at the Jaguars will provide you the chance to explore your career interests, acquire marketable job skills while learning the ropes of the industry, establish professional contacts, and gain practical hands on experience.
The Jaguars internships offer meaningful educational work experiences designed to meet your academic and career goals. The Jaguars management staff will teach and encourage, but its up to you to bring an enthusiasm to learn. Through this program, you will identify learning goals and work with the Jaguars management to achieve those goals.
What You Will Learn
Manage and maintain customer accounts via phone, email, and in-person communication.
Utilize Archtics Ticketing System and Microsoft Dynamics CRM for reports and account updates.
Ensure positive fan and Season Ticket Member experiences at Jaguars home games and Dailys Place Amphitheater concerts.
Assist in planning, organizing, and executing Season Ticket Member and sales prospecting events.
Assist in prospecting, selling, servicing, and managing premium and non-premium accounts.
Assist in managing ticket requests, merchandise, and event RSVPs.
Must be eligible to receive college credit for the internship.
Applicants must be pursuing a degree from an accredited college, or university.
Available from August 5, 2019 December 29, 2019.
Pursuing a graduate degree in Sports Management or related field.
Familiarity with customer service and/or sales.
Because internships at the Jaguars are educational experiences, they are unpaid. However, the Jaguars will provide a monthly stipend to assist with expenses while participating in the internship program.
Term: This internship will start on August 5, 2019 and end December 29, 2019.
You are responsible for securing housing and transportation.
View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!
Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.
By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.
Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.
event management, sports management, ticket sales, communication, archtics, organization, football, ticketing, professional sports, soccer, responsible, customer service, leadership, recruiting, teaching