Slate Teller

job - part time, paid

Park National Bank
Reynoldsburg, OH
Closed
Posted 36 Days ago
Park National Bank
Reynoldsburg, OH
job - part time, paid
Posted 36 Days ago
Closed

Description

Slate Ridge Teller Park National Bank - Reynoldsburg, OH3.6 1 day agoPart-timeEstimated: $17,000 - $23,000 a year Apply Now Education * High School Diploma or GED Skills * Excel * Financial Services * Microsoft Word * Cash Handling * Customer Service RESPONSIBILITIES Ensure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and services Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactions Complete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledge Project the banks professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues Protect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity Cross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and supplies Complete periodic in-store communication and promotion activities specific to the office, if applicable Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain an awareness of and adhere to Banks compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Other duties as assigned To advance to a Teller II, associates may be required to complete certain trainings and/or testing. In addition to the responsibilities described above, Teller II candidates would: Review, complete and assist customers with basic lending applications including consumer loans and personal loans Communicate recommendations for improved work flow and service to customers Assist Head Teller with daily branch operations duties such as vault and cash ordering Complete training in and utilize Contact Management and Customer Relationship Management (CRM) tools Mentor Teller I associates to improve development areas as identified by the Head Teller, Operations Manager or Branch Manager Assist with special branch projects as assigned DESIRED KNOWLEDGE, SKILLS AND ABILITIES Well-developed knowledge of the banking center functions, banking products and related services Active listening skills with an ability to proactively identify and recommend products and services Ability to handle potentially stressful situations and offer resolution Professional communication style and ability to effectively complete aisle visits, store announcements and other activities specific to the office Able to execute branch functions at the highest service level, including cash handling and branch security Capacity to analyze a situation and make appropriate decisions Demonstrated ability to coordinate multiple tasks, work well under pressure and in a fast-paced environment Basic to intermediate proficiency in Microsoft Word, Excel, and Outlook Ability to work independently and handle basic customer issues Deliver a consistent, high level of service within Service Excellence standards EDUCATION AND EXPERIENCE Must possess High School Diploma or equivalent Experience with Park National Corporation and affiliate policies, procedures and specific operational procedures preferred 1 year or more of banking experience preferred Prior cash handling, sales or customer service experience required SCHEDULE Office hours are Monday through Thursday 9am- 5pm, Friday 9am to 6pm and Saturday 9am to 12pm. This position is hourly, and part-time. The expected average hours per week for this part-time position is 20-25. The average number of Saturdays per month is 2. Education Required High School or better Skills Preferred Communication Problem Solving Excel Cash Handling Behaviors Preferred Loyal: Shows firm and constant support to a cause Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Functional Expert: Considered a thought leader on a subject Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity

Skills

customer service, microsoft excel, microsoft word, banking, leadership, loans, accounts payable, risk management, financial services, cross selling, problem solving, relationship management, sales, microsoft outlook, training

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