Desktop Support Intern

internship - , unpaid

Fgx International
Providence, RI
Closed
Posted 35 Days ago
Fgx International
Providence, RI
internship - , unpaid
Posted 35 Days ago
Closed

Description

Desktop Support Intern - Fall 2019 Job Location : Smithfield - Providence County, Rhode Island, United States Job Salary : Competitive Main Industry : Information Technology Posted On : 15 July 2019 14/08/2019 Job Description : Job Description JOB TITLE Desktop Support Intern- Fall 2019 MISSION - PURPOSE OF THE JOB As a Desktop Support Intern you are responsible to perform all aspects of support related to the day to day computing needs of FGX International employees Provide support via phone, e-mail and Intranet as well as perform problem determination at the users' workstations throughout FGX International offices POSITION OF THE JOB IN THE ORGANIZATION Department: IT LOCATION Smithfield, RI KEY RESPONSIBILITIES -Diagnose and resolve computer problems and requests from users in a timely manner Accurately record such requests into the ticket system -Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment -Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications -Provide first level support for networking and application issues; escalate complex problems to the appropriate groups or staff -Working knowledge of desktop operating systems and desktop software including Microsoft Office products -Familiarity of desktop and laptop hardware components TRANSVERSAL RESPONSIBILITIES -All employees have a responsibility to contribute to the Group's sustainability and in doing so ensure that we can continue to fulfil our mission of improving lives by improving sight -All business decisions and actions must serve and be in line with the Group's sustainability goals and mission\ SKILLS/COMPETENCIES/EXPERIENCE -Working towards a degree in Computer Science, Computer Engineering, or Information System Technology -Strong technical, analytical and problem-solving skills -Customer focus and dedication to customer satisfaction -Ability to maintain calm demeanor under customer deadline pressures -Excellent communication skills, both written and verbal -Strong initiative, self-motivation, and ability to complete tasks on time -Ability to work well in a fast-paced, team environment -Attention to detail -Knowledge of network protocols and topology a plusCompany Description FGX International Inc, the world's leading designer and marketer of non-prescription reading glasses and value priced sunglasses is a wholly owned subsidiary of Essilor The company is headquartered in Smithfield, Rhode Island with approximately 800 full-time and 3,500 part-time employees FGX has built a portfolio of highly-recognized, well-known eyewear brands including Foster Grant(r), Magnivision(r), Gargoyles(r), Anarchy(r), Corinne McCormack(r), SolarShield(r) and SolarComfort(r) We also hold licenses for legendary brands such as Ironman, Body Glove, Field & StreamTM and Rawlings(r) FGXI has offices located in New York City; Toronto; Stoke-on-Trent, England; Mexico City; Milan, Italy and Shenzhen, China for this position, fgxi Essilor is the world leader in ophthalmic optics with products distributed in more than 100 countries The Group designs, manufactures and markets an extensive range of vision care solutions that help to correct, protect and prevent risks to the visual health The Group's human and societal commitment to making better vision accessible to all is what drives the 61,000 Essilor people every day The Group enjoys a strong corporate culture, a result of its nearly 170-year history It is based on values of entrepreneurship, respect for others and shared trust, cooperation spirit, diversity and innovation This has enabled a strong growth track record over time, both organically and through numerous local partnerships worldwide In line with its mission to improve lives by improving sight, Essilor allocated more than €200 million to research and innovation in 2015 to widen access to eyewear that is tailored to each person's unique visual needs and lifestyle It leverages a world class supply chain including 32 plants, 490 prescription laboratories and edging-mounting facilities and 16 distribution centers to serve more than 350,000 clients worldwide The Group also develops and markets equipment, instruments and services for eye care professionals Essilor reported consolidated revenue of €67 billion in 2015 Its flagship brands are Varilux(r), Crizal(r), EyezenTM, Transitions(r), Definity(r), Xperio(r), OptifogTM, Foster Grant(r), Bolon(r) and Costa(r) Sustainability is at the heart of Essilor's mission, with healthy vision for all contributing to several of the UN's Sustainable Development Goals In 2015, Essilor was recognized in Fortune's Change the World list, for the progress it is making in addressing the issue of visual health as part of its core business strategy All employees of Essilor will help to deliver in sustainability and carry out our mission For more information, essilor and essilorseechange Desktop Support Intern - Fall 2019

Skills

operating systems, hardware, information technology, microsoft access, laptops, computer science, desktop support, workstations, software troubleshooting, microsoft office, microsoft word, leadership, problem solving, customer satisfaction, business strategy

Always be on the alert for potentially fraudulent job postings online. Report potential fraud to us if you're unsure about the legitimacy of a job posting or employer on Chegg Internships.

  • Never accept a check or other funds from a company to purchase materials necessary for your position.
  • Avoid and report situations where employers require payment or work without compensation as part of the application process.
  • Avoid corresponding with anyone who reaches out via text or email or outside of the Chegg Internships platform that you don't recognize.
  • Be wary of Google Hangout or Skype interviews as these are not publicly-listed numbers that can be used to verify the legitimacy of the interviewer.