IT Tech Support Intern

Please note that this is a REMOTE position. College credit and/or a letter of recommendation will be provided at the end of the internship if needed. The internship is also open to undergraduate, graduate, and Ph.D. students.

We are currently seeking skilled and experienced IT Tech Support to join the CHOYCES team! Individual tasks vary depending on the size and structure of the organization.

Responsibilities:

• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Set up new user accounts and profiles and solve password issues
• Test and evaluate new technology
• Review open issues on a daily basis
• Ensure all of the required information is gathered and available prior to escalating an issue
• Establish effective lines of communication with other Techcyte teams and management.
• Troubleshooting technical issues

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good fit for applicants looking to get more practical experience while contributing to the community
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• A job for which people with disabilities are encouraged to apply

COVID-19 precautions

• Remote interview process
• Virtual meetings