Employment Coaches

Job Title

Employment Coach

Job Location

US-NY-STATEN ISLAND

Job Overview

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life, we encourage you to apply today!

Compensation

• Pay Min: USD $48,000.00/Yr.
• Pay Max: USD $52,000.00/Yr.

Responsibilities

• Develop and monitor client Service Plan, community service and internship assignments, work readiness training, job preparation counseling, educational and vocational training referrals, and job placement
• Regularly meet with assigned clients to monitor progress with Service Plan, as well as to assist with mitigating barriers to employment, such as housing, childcare, and transportation challenges
• Provide client with schedule listing work activity assignments such as Education, Training, Community Service, or Job Search
• Conduct outreach to clients who have failed to comply with mandatory appointments and other program requirements
• Provide case management, coaching, and counseling related to customer pursuit activities and goals
• Conduct outreach ensuring clients remain engaged and document client services and activities.
• Understand, in detail, the needs of business customers regarding their open job opportunities
• Assess skills and job readiness of each client
• Screen clients for job openings and maintain a pipeline of candidates per industry
• Work one-on-one with clients to help them carry out a successful job search, gain employment, and be retained in employment
• Attend job fairs, networking events and information sessions for hiring
• Schedule follow-up appointments that work around internship/community service opportunities

Requirements

• A Bachelor's degree in social work or related field, such as psychology or vocational/occupational rehabilitation from an accredited institution required and three years of case management or an equivalent combination of education and experience
• Licensed Clinical Social Worker, Medical Social Worker, or Master's degree in a related field preferred
• Ability to be patient and sensitive to individuals with disabilities
• Highly organized and detail-oriented
• Excellent verbal, written, and interpersonal communication skills
• Working knowledge of Microsoft Office products, including Word and Excel
• Excellent verbal, written, and interpersonal communication skills
• Experience in a fast-paced, team environment that is performance driven
• Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques
• Excellent organizational skills and strong attention to detail
• Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferred
• Experience in assessing the need for and making reasonable accommodations for customers
• Knowledge of laws and regulatory requirements related to program responsibilities
• Ability to use various electronic systems to carry out duties and responsibilities

We're excited for you to apply!