Community Relations Officers

City San JoseSan Jose, CA
Paid Internship

3 months ago


Job Title

Council Community Relations - Customer Service Specialist/Manager (Mayors Office)

Job Location

City of San Jose, San Jose, CA

Job Overview

The City of San Jose, located in the heart of Silicon Valley, is seeking a dedicated and passionate individual to join the Mayors Neighborhood Outreach Team. As a Community Relations/Customer Service Specialist/Manager, you will represent the Mayors Office at community meetings, gather resident concerns, and develop action plans to meet community objectives. This is a full-time position with occasional evening and weekend availability.


  • Salary: $72,051 a year
  • Job Type: Full-time


  • Own the Mayors brand within the community, ensuring visibility, reputation, responsiveness, neighborhood engagement, and excellent service to residents.
  • Attend neighborhood, district, business, or association meetings and community events with the Mayor to gather resident concerns.
  • Respond to constituent inquiries and policy questions, providing exceptional customer service.
  • Develop and maintain positive relationships with neighborhood leaders, council offices, community organizations, residents, and government agencies.
  • Prepare talking points and local issue briefs for the Mayor.
  • Coordinate beautification projects, cleanups, and civic improvements with neighborhood groups and City administration.
  • Handle logistics for meetings, programs, or other civic functions on behalf of the Mayor.


  • Combination of training, education, and experience to support the Mayors Office in constituent services, public policy, community outreach and engagement, and communications.
  • Possession of a valid California drivers license.
  • Ability to work evenings and weekends on occasion.

We're excited for you to apply!

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Career Paths

People who completed this type of internship end up in the following types of jobs

Top majors

That get hired for this type of internship

  • Political Science And Government11%

  • Communication6%

  • Economics5%

  • Psychology4%

  • Business Administration Management And Operations4%

  • 342 other majors68%

People who did this kind of internship end up at the following companies

  • US Congress
  • United States Senate
  • US Department Of State
  • Teach For America
  • Deloitte
Typical benefits offered for paid internships

(National average offered by employers)



Relocation Assistance




Housing Assistance

(avg. $2,892)




Travel Stipend

(avg. $978)




Tuition Reimbursement




Medical Insurance




401(k) Company Match




Paid Holidays


Average internship hourly pay

For West region

Government Administration

Typical pay range:

$18.34 - $23.58

Estimated Monthly Living Expenses

For San Jose, CA | $4,948/mo

  • Housing/Rent$2,449

  • Miscellaneous$1,057

  • Food$550

  • Utilities$534

  • Transportation$358


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