Skills Trainers

Digital Skills Trainer (AmeriCorps)

Job Location

Buffalo, NY

Job Overview

The Digital Skills Trainer provides individualized or small group assistance to community members who need affordable home internet service, internet-capable devices, and/or coaching in introductory digital skills to become effective home internet users. The Digital Skills Trainer's work is part of Mission: Ignite's efforts to ensure equitable digital skills, device availability, and internet access for communities throughout New York State.

Compensation

Estimated: $28.7K - $36.3K a year

Responsibilities

• Train program participants one-on-one
• Possibly train in small groups of up to eight people
• Plans Tech 360 Basic digital literacy training sessions
• Effectively implement Tech 360 training curriculum to hosting community sites clientele and assess progress
• Maintain communication among staff, sites, and participants
• Receive training and submit reports on activities to Site Supervisors
• Collaborate with Mission: Ignite training team to assess, design, develop, and maintain training solutions and components
• Support other departments as needed

Requirements

• Experience in Training or Classroom Instruction a plus
• Associates Degree preferred, High School diploma or equivalent required
• Excellent communication skills, both verbal and written
• Must have reliable transportation and a valid driver's license
• Proficiency in computer skills, particularly Microsoft Office (Word & PowerPoint) and the Google Suite, and video conferencing
• Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with diverse customers, coworkers, and community.
• Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and common online services and applications.

We're excited for you to apply!