Summer Associates

Navy Federal Credit UnionPensacola, FL

3 months ago


Job Title

Summer Associate Internship (Credit Card Products Loyalty and Engagement)

Job Location

Pensacola, FL - 32526

Job Overview

The Credit Card Products Loyalty and Engagement team at Navy Federal Credit Union is seeking a Summer Associate Intern to support cardholder analytics, marketing campaigns, and leadership-facing reporting. This 12-week internship program provides an opportunity to work on impactful projects and meaningful work, and develop strong analytical, collaboration, and critical-thinking skills. The Summer Associate will work in a flexible hybrid manner and report to leadership at either our Vienna, VA or Pensacola, FL campus.


  • Salary: $45,000 - $78,000 per year


  • Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets
  • Obtain quantitative and qualitative data of business processes to analyze, determine, and promote data-driven decisions
  • Analyze and evaluate competitor data and industry trends to understand the current business unit's competitive posture
  • Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations
  • Identify and assess business strategies and opportunities, and develop appropriate analytical approaches
  • Collect and analyze data, synthesize results, and make recommendations and alternatives based on internal and external considerations
  • Collaborate with business units and senior management to conduct needs assessments, support organization strategies, and develop learning solutions
  • Identify areas of improvement, determine solutions, and implement enhancements to improve operations, standards, and results
  • Compile, research, and analyze trends in support of projects and initiatives
  • Manage projects from concept through planning, analysis, design, testing, implementation, and transition phases
  • Performs other duties as assigned


  • Currently pursuing a master's degree in a related field
  • Experience with research, analysis, and data manipulation
  • Experience using data and analytic tools such as PowerBI, Databricks, SQL, SPSS Modeler, R, or Tableau
  • Good communication and presentation skills
  • Comfort working with large datasets and telling stories with data
  • Ability to work independently and think outside of the box
  • Strong strategic, critical, and analytical thinking skills
  • Basic knowledge of financial services/payments is a plus

We're excited for you to apply!

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