Property Field Adjusters

American Family Insurance GroupLafayette, LA
Paid Internship

3 months ago


Job Title

Large Loss Property Field Adjuster

Job Location

Chicago, IL, South Bend, IN, and Columbus, OH

Job Overview

At American Family Insurance Claims Services (AFICS, Inc.), we're transforming our claims capabilities to prioritize customer satisfaction and protect their dreams. As a Large Loss Property Field Adjuster, you will be responsible for investigating high exposure claims, evaluating damages, conducting on-site inspections, and handling claim negotiations to ensure a positive outcome for our customers. Join our team and make a significant impact on one of America's largest industries.


  • Minimum: $68,200/year
  • Maximum: $109,200/year
  • Compensation may vary based on job level and geographic work location.


  • Investigate origin and cause of high exposure claims
  • Contact insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, and other parties involved
  • Participate in High Damage Reviews (HDR) to address coverage issues and exposure
  • Handle both 1st party claims
  • Conduct on-site inspections, evaluate damages, and negotiate claims
  • Respond to customer inquiries and provide updates on claim process and status
  • Mentor and support less experienced adjusters
  • Handle homeowner property field claims in the Northern IL, Central OH, and Central IN area


  • Valid driver's license with acceptable driving record
  • 5+ years of experience handling field property personal lines claims
  • 5+ years of experience handling claims over $50,000
  • Advanced Xactimate experience
  • Located within the Northern IL, Central OH, and Central IN area
  • Ability to work in high, precarious places (1-33% of the time)
  • Ability to work with exposure to outside weather conditions (66-100% of the time)
  • Demonstrated experience providing customer-driven solutions
  • Knowledge of policies, endorsements, and coverages
  • State-specific property casualty claims licensing (or ability to obtain)
  • Willingness to travel up to 10% of the time and for Catastrophe duty if necessary

We're excited for you to apply!

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