Information Technology Intern

Job Title

Information Technology Intern

Job Location

Philadelphia, Pennsylvania

Job Overview

• The Interns will learn about key business operations as well as the field of Information Technology – as it impacts education, finance, and business decision-making.
• Gain understanding of the functions, goals, and workings of the non-profit sector, including hands-on experience in IT operations such as Microsoft Active Directory Services, Cisco routing/switching, centralized printing, firewall, imaging, etc.
• Some students may be able to develop independent research projects that support our mission.

Compensation

• The internship will be paid in the amount of $1,200-$1,500.
• Time frame: 12 weeks based on start date
• Hours: 16-20 hours per week with a flexible schedule.

Responsibilities

• Provide technical support to end users on computer hardware and software.
• Install, troubleshoot, and patch software on computer systems.
• Perform installations, modifications, and repairs on computers and related devices.
• Support network communications and infrastructure.
• Document, track, and monitor problems to ensure timely resolution.
• May perform routine system administration activities such as adding/modifying/removing user access, installing upgrades and patches, maintaining backups and restores, running scheduled processes, etc.
• May provide basic database administration and configuration.
• May perform minor programming.
• Conduct PC imaging and asset inventory management.
• Work with Google Apps for Education and related products.
• Solicit donations for IT equipment.
• Ensure IT controls are in place and effective to satisfy internal and external regulations.
• Other duties as assigned by the IT Director.

Requirements

• Currently enrolled in a 4-year degree program in a Computer related field.
• Junior or Senior in a BS Degree program.
• Coursework in Computer Programming, Network Administration, Information Services, Programming, Database Management, and/or related fields.
• Interest in the intersection between IT and/or software applications and business management in the non-profit sector.
• Self-motivation and ability to work independently.
• Interest in learning how a Network Data Center (NOC) works.
• Proven success working with a team in a professional environment or at a college-level project/assignment.
• Good verbal and interpersonal communication skills and ability to interact with all levels of staff.
• Strong analytical and critical thinking skills.
• Good problem-solving skills and the ability to utilize multiple sources of information to determine a solution.
• Self-motivated with the ability to apply and continually develop technical skills.
• Ability to take initiative and accept ownership and responsibility for assigned projects.
• Ability to establish priorities and meet deadlines in a dynamic work environment.
• Ability to work in a fast-paced open environment with accuracy and attention to detail.
• Ability to work well in a team and independently.

We're excited for you to apply!