Economic Service Worker

Job Title

Economic Service Worker

Job Location

One Location

Job Overview

Under general supervision, performs at the full-performance level in taking applications, determining eligibility, and managing a caseload for various economic assistance programs. Conducts personal interviews, evaluates and verifies personal, financial, and social information, determines eligibility, maintains a client caseload, and refers clients to other social service and community agencies when necessary. Transportation required.

Compensation

• Pay: $25,073.00 - $51,173.00 per year
• Benefits:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Responsibilities

• Interview clients to gather financial and social information for eligibility assessment.
• Determine eligibility for specific programs and benefits.
• Verify client data by contacting relevant institutions and individuals.
• Complete necessary forms and codes for computer entry.
• Schedule periodic office visits with assigned clients.
• Respond to client calls and walk-ins, providing information on economic service programs.
• Assess client circumstances and refer to community resources when necessary.
• Explain program policies, rules, and regulations to clients.
• Calculate benefit amounts and arrange reimbursements for over-payments.
• Collect payments from individuals and households who received benefits incorrectly.

Requirements

• Knowledge of economic service programs and policies.
• Proficiency in interviewing techniques and communication.
• Ability to comprehend and interpret federal and state economic service policies.
• Effective interaction with individuals from diverse socio-economic backgrounds.
• Record keeping and basic math skills.
• Independent and efficient work organization.
• Time management skills for processing applications.
• Strong oral and written communication.

We're excited for you to apply!