To support the delivery of customer projects in S4HANA Finance. Working together with different teams within Global CoE and also different organizations like SAP Solution Manager, SAP Product & Innovation Teams, Product Support, etc.
Under the umbrella of MaxAttention Next Generation we provide the necessary methodology and content to drive the innovation agenda with continual redefining of requirements and industry business models.
Besides delivering innovations we engage pro-actively with our Premium Engagement and Enterprise Support customers using a holistic approach to analyze, understand and define action plans for customer’s situation. We support our customers in increasing the value they get out of their SAP Solution with reduced Total Cost of Ownership (TCO).
Besides these, we resolve production down situations and escalations. By doing so we ensure customer satisfaction and success, secure maintenance revenue and protect the SAP brand.
EXPECTATIONS & TASKS
- Understand and analyze business requirements in S4HANA Finance
- Recommend technical, functional and operational solutions
- Become a point of contact coordinating the work of several SAP experts according to issue needs and provide the final consolidated resolution plan.
- Takes the full responsibility for the quality of the delivered tasks and is accountable for the success
- Delivery Onsite & Remote services for MaxAttention, Active Embedded and Mission Critical Support (escalations & task forces, MCS Backoffice) including Optimization, Assessment, Technical Integration/ Validation,
- Implements specific best practice operations scenarios
- Develops concepts for service/business process / best practices
- Builds up expert knowledge and develops support services for new products/ components and ramp-up solutions
- Adapts standard service products to customers' individual needs
- Delivers root cause analysis of complex situations
finance, optimization, embedded c, vba, economics, stochastic calculus, econometrics, matlab, monte carlo simulation, applied mathematics, data analysis, financial engineering, quantitative finance, sas, financial analysis