Finance Support Coordinator

job - full time, paid

Nordic Naturals
Santa Cruz, CA
Posted 37 Days ago
Nordic Naturals
Santa Cruz, CA
job - full time, paid
Posted 37 Days ago


Job Description


The Finance Support Coordinator is a critical and integral position to our Finance team. This person will be working over the phone within customer portals to research, uncover, and resolve deduction discrepancies within their accounts. Someone with a professional collections skill set coupled with a finance background who has a tenacious ability to connect the dots with little information provided up front will enjoy this position. You will be open to working with customer portal technology with a keen eye to follow an audit trail.


In this role you will:


  • Collections experience but not in a medical setting  
  • Analyze information gathered through research and investigation. Use critical thinking skills to analyze research results to determine validity of deduction 
  • Contact customers and internal business partners to obtain additional information regarding a claim for analysis 
  • Access customer portals to pull documentation as necessary 
  • Resolve customer deductions and clear the open items from the customer's account, maintain records of communication with customer
    and other internal business partners. 
  • Maintain Excel spreadsheets and files as needed for each open deduction 



  • Associate’s Degree or equivalent, one to two years related experience, or equivalent combination of education and experience.
  • 1-2 years’ experience with customer deduction research and processing
  • Proficient in Excel and Word
  • Experience with ERP Systems preferred.
  • Experience with Customer Portals required.
  • Strong research, analytical, and problem-solving abilities, and extreme attention to detail at all times 


Other Requirements: 

  • This is a full time, in house position at our headquarters in Watsonville, California.
  • Telecommuting will not be considered.

Company Description

Nordic Naturals is an equal opportunity employer. A pre-employment drug screening and background check are conditions of employment.

At Nordic Naturals, we’re committed to delivering the world’s safest, most effective nutrients essential to health. Our award-winning omega-3 fish oil and other foundational nutrients are research supported, expertly formulated, rigorously tested, proven effective and, best of all, great tasting. With products for the whole family, we deliver the nutrients essential for healthy living.

Nordic Naturals has been revolutionizing omega-3s since 1995, pioneering a new definition of fish oil as it relates to purity, freshness, taste, and dosage. Headquartered in Watsonville, CA, the company has expanded beyond solely omega-3s and offers complementary, foundational nutrients essential to health. Our portfolio, which is distributed to over 35 countries, includes more than 200 products in a variety of flavors and formulations for adults, kids, athletes, and pets. Family owned, Nordic Naturals works passionately to see generations of healthier, happier people around the world.

Nordic Naturals offers a great work environment, support for a healthy lifestyle, and an opportunity to be part of a company that’s making a positive difference. We are committed to the shared goal of promoting health and wellness by delivering the world’s safest, most effective omega oils. We see a growing worldwide market and need a great team of people to enable our company to continue to fulfill its mission.


microsoft excel, finance, accounts payable, microsoft access, auditing, spreadsheets, collections, attention to detail, microsoft word, research, communication, problem solving, erp, critical thinking, testing

Always be on the alert for potentially fraudulent job postings online. Report potential fraud to us if you're unsure about the legitimacy of a job posting or employer on Chegg Internships.

  • Never accept a check or other funds from a company to purchase materials necessary for your position.
  • Avoid and report situations where employers require payment or work without compensation as part of the application process.
  • Avoid corresponding with anyone who reaches out via text or email or outside of the Chegg Internships platform that you don't recognize.
  • Be wary of Google Hangout or Skype interviews as these are not publicly-listed numbers that can be used to verify the legitimacy of the interviewer.