EMR Trainer - Implementation Specialist - Practice Management Software

job - full time, paid

M&M Staffing
South Jordan, UT
Posted 45 Days ago
M&M Staffing
South Jordan, UT
job - full time, paid
Posted 45 Days ago


Job Description

We are looking for aggressive, self-motivated EMR Trainer - Implementation Specialist with Electronic Medical Record (EMR), Electronic Healthcare Record (EHR) and/or Practice Management (PM) Software experience to work with a great team in the Medical Software Industry.

Do you have the following experience?

  • Web-based training or classroom training/coaching experience.
  • Medical computerized billing and scheduling software systems.
  • Implementation of web-based systems.
  • Data conversion and 3rd party interface processes.
  • Project Management

The ideal Implementation Consultant will have experience working in one of these positions in the Medical Industry: Practice Management or EMR /EHR training, implementations, Office Managers in a Physician's office, Medical Billing Managers, RN or CNA,


The EMR Trainer - Implementation Specialist will manage the implementation process for an assigned client list, working directly with clients to identify, prioritize and manage strategic needs for an efficient and effective implementation.

  • Oversee, Coordinate, and manage all aspects of the implementation with multiple databases in the timelines provided or set with clients.
  • Communicate and manage internal and external implementation requirements and expectations.
  • Serve as a single point of customer contact during the implementation.
  • Assure client satisfaction.
  • Train new or existing clients for a successful PM, EHR, and add on product usage.
  • Manage client escalations.
  • Assist in the review of client processes and the development of new workflow plans.
  • Manage client relationship during the implementation process.
  • Communicate progress updates weekly or as agreed upon with client.
  • Support sales teleconference in hand-off of new client.
  • Ensure implementation milestones are met on time.
  • Coordinate and train the Electronic Data Interchange (EDI) agreement process.
  • Coordinate data conversion, interface, and other timelines and expectations.
  • Hand off to Client Support when client has successfully completed process.
  • Assist and perform other duties as needed and directed by leadership


  • Bachelor's Degree in business or related field is preferred.
  • Required 3+ years’ experience in the following areas:
  • Project Management
  • Web-based training or classroom training/coaching experience.
  • Medical computerized billing and scheduling software systems.
  • Implementation of web-based systems.
  • Data conversion and 3rd party interface processes.
  • Industry experience in a medical office environment, customer service, IT, or support desk
  • EMR/EHR implementation experience preferred. Ability to act as a change agent in helping a client adapt to new processes and technology.
  • Ability to balance empathy and accountability with a client, to timely complete implementation.
  • Strong working knowledge of Windows, MS Word, various Internet Browsers, Excel, PowerPoint, and Webinar Delivery.
  • Ability to lead a client successfully through technical processes.
  • Ability to manage and fulfill client expectations.
  • Excellent written and oral communications skills.
  • Excellent communication and organizational skills with a customer service focus.
  • Ability to prioritize effectively and handle shifting priorities professionally.
  • Personal track record of being thorough, courteous and responsive in customer service.
  • Ability to communicate with various business contacts in a professional and courteous manner.
  • Self-starter, with the ability to organize work for maximum efficiency.

Additional Information:

  • Pay: $24.00 to $25.00 an hour
  • Benefits: medical, dental and vision, 401(k) matching, tuition reimbursement and flexible work time are just a few of these benefits.
  • Temp to Hire Full-time position

Company Description

M&M Strategic Staffing Solutions is a Women & Minority owned company and is proud to be Certified by NMSDC and WBENC.

M&M Strategic Staffing Solutions, Inc. is a specialized Headhunting, Recruiting and Staffing firm that is hired by selective companies across the United States to identify and evaluate some of the top performers in the marketplace. We are dedicated to finding only the strongest candidate exclusively for our clients.

Our intention is to provide a genuine alternative to those companies seeking a different, yet highly effective, staffing & recruiting style with our client’s best interest in mind.


project management, microsoft excel, leadership, sales, coaching, recruiting, customer service, microsoft word, microsoft powerpoint, healthcare, communication, electronic medical record (emr), ehr, databases, microsoft windows

Always be on the alert for potentially fraudulent job postings online. Report potential fraud to us if you're unsure about the legitimacy of a job posting or employer on Chegg Internships.

  • Never accept a check or other funds from a company to purchase materials necessary for your position.
  • Avoid and report situations where employers require payment or work without compensation as part of the application process.
  • Avoid corresponding with anyone who reaches out via text or email or outside of the Chegg Internships platform that you don't recognize.
  • Be wary of Google Hangout or Skype interviews as these are not publicly-listed numbers that can be used to verify the legitimacy of the interviewer.