Internet Safety Tips

Chegg Internships is committed to helping users protect their personal information. The following guidelines will help you better understand how to navigate the internet safely.

Phishing

When scammers use false emails to try to get your personal identification and account information, it is called phishing. Be wary of any email that creates a sense of urgency with claims of canceled or frozen accounts. Never click on an “update” link in an email and do not provide personal information. These links can not only lead to fraudulent sites that collect unknowing students’ data, but they may download malicious software on your machine. Chegg Internships will never ask you to click on a link to resolve account issues or download software to access your account or use our services.

For your safety, here are our top anti-phishing tips:  

• Be suspicious of any email with requests for personal financial information, particularly if they are urgent or include upsetting or negative (but false) statements. These types of emails are meant to get people to react immediately.
• Scammers typically ask for information like usernames, passwords, credit card numbers, social security numbers, date of birth, etc.
• Many phishing emails look real at first glance, but include telltale signs that they’re a scam. Look for extra letters or punctuation marks in URLs or company names, misspelled words, and awkward phrasing. Also look for uncommon file extensions, such as .exe or .ps1.
• Don't use the links in an email, instant message, or chat to get to any web page if you suspect the message might not be authentic. Instead, call the company on the telephone, or type the name of the website into your browser directly.
• You should only communicate information such as credit card numbers or account information via a secure website or over the telephone.
• Always ensure that you're using a secure website when submitting credit card or other sensitive information via your web browser.
• Use a password manager to avoid reusing passwords, which makes it easier for scammers to hack your accounts.