Field Service Technician

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We are a well-established on-site technology company based in Flower Mound, Texas, searching for a Field Service Technician for various IT assignments throughout the DFW area.


Vary by our customers needs and can be a combination of:
- Individual service tickets
- Short or long term projects
- Must be able to:
o Develop and maintain support documentation
o Use proprietary service tool/ticketing system
o Adhere to diverse administrative procedures



Install, diagnose, and repair all types of software and hardware, such as:
- PC’s and laptops
- Kiosks and ATM’s
- Medical equipment
- Digital signage
- TV’s and home theaters
- Copiers and printers
- Wi-Fi access points
- VOIP telephone systems
- LAN (cabling and AP)
- Site surveys
- Equipment swaps or upgrades
- Network security functions



- Technical degree or equivalent work experience
- 3-5 years experience troubleshooting computer hardware and software
- Experience/Working knowledge of:
o PC operating systems (Windows XP, Vista, 7, & 8)
o MAC (OS X and Linux) a plus
- Competence with standard office software packages
- Good understanding of:
o Desktop and network printers
o Copiers
o ATM’s
- Solid interpersonal skills
- Demonstrated ability to be well organized and attention to detail
- Travel throughout the DFW area (with reliable transportation)

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