26 27 Technology Summer Intern 212001

**TITLE:** Technology Intern

**FLSA STATUS:** Non-Exempt

QUALIFICATIONS:

• Current high school student enrolled in the Academy of Information Technology
• Ability to perform multiple tasks associated with technology upgrades and replacements
• Strong interpersonal skills for effective verbal communication

**REPORTS TO:** Instructional Technology Support Administrator

JOB GOAL:

To obtain work-based learning hours and experience to satisfy the academy internship requirement.

DUTIES AND RESPONSIBILITIES:

Assist technology technicians with daily activities to complete summer projects. These include but are not limited to:

• Replacing, upgrading, and troubleshooting all Computer labs
• Replacing, upgrading, and troubleshooting Chromebooks
• Replacing, upgrading, and troubleshooting Windows Laptops and Desktops
• Replacing, upgrading, and troubleshooting network equipment to include switches, wireless access points, wiring racks, and wiring
• Troubleshooting hardware and software issues for all technology devices
• Replacing, troubleshooting, and maintaining VOIP telephones, including phone wire
• Replacing, troubleshooting, and maintaining paging systems and speaker systems
• Replacing, troubleshooting, and repairing Cleartouch boards

PHYSICAL REQUIREMENTS:

• Must be able to communicate effectively with all levels of technology users
• Must be able to establish and maintain effective working relationships, customer service, teamwork and professionalism
• Must have finger dexterity and be able to physically perform the basic life operational functions of kneeling, sitting, walking, stooping, reaching, lifting, pushing, pulling, talking, seeing, hearing, and repetitive motion
• Must be able to communicate orally and in writing with staff

SPECIAL REQUIREMENTS:

• Background check with local and state law enforcement agencies required