Academic Affairs Clerical 1 (Student Position)

Summary of Position:

The Office of the Provost and Vice President for Academic Affairs is seeking a dependable and motivated Student Office Assistant to provide general clerical and administrative support. This position, General Clerical Level I, is ideal for a student who is organized, professional, comfortable learning new technology, and committed to maintaining confidentiality while working in a busy office environment. The most successful candidate will be:

• A dependable individual who takes their responsibilities seriously
• A self-starter who can work independently and seek guidance when needed
• A trustworthy employee who understands the importance of confidentiality
• A positive team member with a professional attitude

Work Schedule: Flexible scheduling is available based on office needs and the student's academic schedule. Applicants should indicate their preferred number of work hours per week.

Position Requirements:

• Current Ferris State University student
• Dependable and responsible with a strong work ethic
• Ability to maintain confidentiality and exercise discretion
• Strong communication and customer service skills
• Ability to work independently and take initiative
• Willingness to ask questions and learn new processes
• Attention to detail and organizational skills

Preferred Qualifications:

• Experience with Microsoft Office applications, particularly: Excel, Word, and PowerPoint
• Experience with Adobe products and/or Microsoft Publisher
• Previous office, receptionist, or customer service experience
• Experience with filing, document management, or clerical work

Essential Duties/Responsibilities:

Key Responsibilities:

• Provide support for office projects and special assignments
• Assist with preparing presentations, spreadsheets, documents, and communications
• Assist with review hiring documentation to ensure accuracy, completeness, and timely processing
• Assist with cross-referencing employment information and records in Banner and other applications (Excel) to verify accuracy and consistency
• Assist with copying, scanning, and filing documents
• Support the maintenance of electronic and paper records
• Assist with entering and update information in various computer systems
• Perform general clerical duties as assigned
• Answer and route telephone calls professionally
• Greet visitors and provide front desk/reception support, as needed