About the role
Job Summary:
About the Role & Program
This position provides technical support for the implementation and sustainment of Disney developed Assistive Technology services for Guests with Disabilities at the Walt Disney World Resort. The Assistive Technology services are Assistive Listening, Handheld Captioning, Video Captioning, and Audio Description.
This internship is a full-time, 6-month commitment in the Orlando, FL area from January 2027 through June 2027.
What You Will Do
As an intern you will partner and interact with various departments to provide an exceptional experience for Guests with disabilities using the Assistive Technology services.
- Learn the technical theory of operation of the Assistive Technology services offered at the Walt Disney World Resort
- Support a fleet of PDA-style handheld devices that provide Assistive Technology services
- Investigate and troubleshoot in-park infrastructure
- Work with Design and Engineering and Engineering Services to assist with new installations and repairs
- Audit Assistive Technology Services for content accuracy
- Maintain accurate guest and cast information materials
- Assist with special projects including audits, photo documentation, and the creation of maintenance materials
- Support in-park tours and demonstrations
Required Qualifications & Skills
- Ability to learn quickly and apply new knowledge effectively
- Strong problem-solving and troubleshooting skills
- Capacity to manage multiple tasks and prioritize effectively
- Discretion in handling confidential information
- Comfort operating in a fast-paced, ever-changing environment
- Candidates must have a valid U.S. Driver's license
Preferred Qualifications & Skills
- Backstage experience, especially throughout attractions, at the Walt Disney World Resort
- Experience working in theater, dance, music or show production environments
- AV technical services experiences
- Previous experience supporting services or technology for people with disabilities
- Experience with CAD software, Issue Tracker, Wikis, XML and Python
Education
- Junior or Senior year preferred
- Major or previous coursework in Electrical Engineering, Computer Science, Mechanical Engineering or related major preferred
Eligibility Requirements & Program Information
Candidates for this opportunity MUST meet all of the below requirements:
- Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship.
- Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
- Be at least 18 years of age
- Possess unrestricted work authorization.
Additional Information
- This internship is a full-time, 6-month commitment in the Orlando, FL area from January 2027 through June 2027.
- Able to have a consistent, reliable work schedule throughout the internship
- Fully available Monday through Friday for the duration of the inter