Business Operations & Systems Intern

HIL, LLC · Lansing, MI 48911

  • Temporary

About the role

Business Operations & Systems Intern

Flexible Remote Internship | Full-Time Summer Opportunity with Part-Time Fall Potential

Are you the type of person who color-codes spreadsheets for fun, loves organizing information, or gets weirdly satisfied checking tasks off a board? We're looking for a highly organized and tech-savvy intern to help support business operations across multiple fast-paced car wash locations.

Ideal For Students Interested In:

  • Business Operations
  • Project Management
  • Data & Reporting
  • Entrepreneurship
  • HR / Organizational Leadership
  • Communications
  • Process Improvement
  • Technology & Systems

You'll help keep leadership dashboards, project boards, and operational tasks organized and moving by supporting our management team behind the scenes. This is a remote position with flexible scheduling. We're especially interested in students who can work closer to full-time hours during the summer to learn the business and then continue part-time during the school year.

What You'll Do

  • Update and maintain Monday.com boards and workflows
  • Transfer information from management dashboards into team action boards
  • Monitor task progress and follow up on overdue items
  • Help organize operational projects and timelines
  • Support leadership with data cleanup and reporting updates
  • Keep systems accurate, organized, and current
  • Assist with process documentation and SOP organization
  • Help improve communication flow between leadership teams
  • Identify gaps, inconsistencies, or missing information in boards and systems

What We're Looking For

  • Current college student (MSU students encouraged to apply)
  • Extremely organized and detail-oriented
  • Comfortable learning new technology and systems quickly
  • Strong written communication skills
  • Self-directed and dependable while working remotely
  • Able to prioritize and manage multiple moving pieces
  • Experience with Monday.com, Excel, Google Sheets, or project management tools is a plus
  • Bonus points if you enjoy systems, organization, analytics, or workflow optimization

Schedule & Flexibility

  • Summer: Preferred 30–40 hours/week to get fully trained and integrated
  • Fall Semester: Opportunity to continue in a flexible part-time role
  • Mostly remote with occasional in-person leadership meetings or site visits to locations in Lansing, MI
  • Must be able to commute to these locations when requested

Internship Highlights

This is not a coffee-run internship. You'll work directly with leadership teams helping improve real business operations across multiple locations. If you enjoy structure, technology, communication, and making chaos feel organized, you'll probably love this role.

You'll Gain Exposure To:

  • Operations management
  • Leadership communication
  • Business systems
  • Project coordination
  • KPI tracking
  • Organizational workflow
  • Multi-site business operations

Preferred Traits

  • Naturally proactive
  • Loves checklists and organization
  • Notices when details are missing
  • Comfortable asking questions
  • Enjoys turning messy systems into clean ones
  • Calm under pressure and good with follow-through

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