Customer Insight Intern (Filipino-Chinese)

COPPERSTONE LENDING INC. · Remote

  • Remote
  • Part-time

About the role

What You Will Do

  • Track local marketing and consumer trends by monitoring popular campaigns, user behavior, financial habits, social media trends, and cultural signals
  • Conduct competitor research on local fintech products, payment apps, lending services, wallets, and banks to summarize features, positioning, pricing, user experience, and marketing tactics
  • Support qualitative and quantitative user research by collecting feedback through interviews, surveys, app reviews, and community observations
  • Turn findings into structured insights, clear organization, and concise English reports, summaries, and recommendations for the headquarters team
  • Bridge local context and product decisions by explaining local customer needs, language nuances, cultural habits, and market differences

Who We Are Looking For

  • Strong Chinese language skills are prioritized (Chinese international students, overseas Chinese, or heritage), with fluency in the local market language and trilingual capabilities (Chinese, English, and local language) being a strong plus
  • Deep understanding of local culture, consumer habits, digital products, and online communities, combined with a curious and observant nature
  • Previous experience in user or consumer research, business analysis, or projects and internships within consulting, market research, or the fintech sector
  • Strong interest in global technology businesses, digital payments, consumer finance, and lending products
  • Detail-oriented, reliable, and highly disciplined with the ability to manage time well and deliver high-quality work independently in a remote or low-supervision setup
  • Clear thinker capable of organizing scattered data, identifying trends, and structuring findings in a simple way

What You Will Gain

  • Flexibility and ownership provided based on local policy and business needs
  • Real business exposure to global fintech expansion, local market strategy, user research, and customer insights
  • Cross-cultural experience working with an international team to learn how local insights influence product and business decisions
  • Potential full-time local role with highly competitive compensation for high-performing interns with stable, high-quality output

Work Location

Remote

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