Intern- Year Round (Microsoft Power Platform Associate)

The Dynamics for Customer Engagement (CRM) Platform Services team within Navy Federal’s Enterprise Technology Services (ETS) leads the development, delivery, and governance of the Microsoft Power Platform product suite with emphasis on CRM across the enterprise. The Year Round Intern will assist the platform development team in supporting its ongoing efforts of platform development, platform documentation, governance policies, and general adoption of the product suite across the organization. The Year Round Intern will help further Power Platform goals and initiatives on an enterprise level while developing strong analytical, collaboration, and critical-thinking skills. \*\*\* A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship.

Please upload your transcripts Developmental Focus Areas The intern will work directly with platform leads on the development of Navy Federal’s preconfigured version of Dynamics CRM and Power Platform applications They will assist in identifying cross-departmental business requirement that improve business decision-making and transform legacy business processes to optimize business objectives They will document these requirements within Azure DevOps They may interact with external consulting companies engaged by Navy Federal on the expansion and establishment of CRM modules and governance They will have the opportunity to learn the platform application hands-on

Responsibilities Collaborate with the Platform Team as part of an Agile SCRUM project Complete assigned tasks to research and document technical and business requirements Document and perform business discovery sessions as a liaison with the platform delivery team Effectively communicate platform changes, feature designs, and outcomes to business stakeholders and leadership Optimize the team’s SharePoint page to improve platform archives and communications • Currently pursuing a degree in Information Systems, Computer Science/Engineering, Business Analytics, Data Science, or other related degree • Excellent verbal and written communication skills • Experience with Microsoft SharePoint, PowerPoint, Excel, and Word • Exposure to programming/scripting languages (i.e., Java, JavaScript) • Knowledge of Cloud technologies • Knowledge of Agile Methodology • Willingness to learn aspects of the Power Platform with possible related certification(s) Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule) Location: 820 Follin Lane, Vienna, VA 22180